[Remote] Account Manager III - Transmission
Note: The job is a remote job and is open to candidates in USA. Electric Power Research Institute (EPRI) is seeking an Account Manager III - Transmission to lead account management and technical resource delivery. The role focuses on developing strong client relationships and promoting EPRI’s capabilities to enhance revenue growth while providing technical support to the sales team.ResponsibilitiesEstablish strong relationships at all appropriate decision-making levels within assigned accounts. Make general as well as specific sales calls and presentations to broaden client engagement. Understand the client’s strategic issues, business objectives, unique needs and processes to drive revenue growthProactively identify existing EPRI products and solutions that can be positioned to meet and exceed client needsManage the client engagement process through the close of sales and coordinate appropriate internal cross-functional support as neededPossess sufficiently deep technical knowledge of sector R&D portfolio with ability to represent a strong value proposition to clients of all technical programs, projects, and productsProvide technical support and training as needed by the other members of the sector sales teamTakes an active role in developing, scoping and launching key supplemental projectsCapture client, market and product feedback to help support and influence future EPRI product developmentTakes an active role in working with program managers and marketing staff to shape the R&D portfolio each yearProactively capture and communicate value to document impacts and benefits to assigned clients on a regular basis throughout the yearWork closely with technical staff and builds relationships with appropriate internal stakeholdersAdept in tracking and managing opportunity funnel in client relationship management (CRM) toolIdentify, develop and cultivate relationships with client end users to facilitate effective technology transfer. Work with end users to support implementation/application of relevant EPRI resultsWork collaboratively across the other EPRI R&D sector programs and cross sell relevant researchActively promotes the implementation and broad acceptance of EPRI’s tools/results widely across the client organizationAssist in conducting member satisfaction survey. Analyze and summarize the key feedback received from members. Provide recommendations for improving member experienceSkillsBachelor's degree required in technical disciplineDesired fifteen years electric utility or similar industry experienceMinimum of seven years experience in selling complex technical solutionsSolid understanding of account management and sales practices/principlesAbility to effectively engage at all levels within client organizationsBroad understanding of the energy industry and specific expertise in the assigned sectorDemonstrated technical proficiency in assigned sectorEffective presentation development and delivery skillsStrong computer skills including the full Microsoft Office SuiteWilling to travel approximately 50% of the timeAbility to multi-task and work under pressureAbility to work toward common goals in a team atmosphereStrong interpersonal, oral and written communicationEngineering degree preferredAdvanced degree, professional engineering license or equivalent experience preferredFamiliarity with AI-powered platforms for automating repetitive tasks and improving efficiencyBenefitsThis role is eligible to participate in EPRI’s annual incentive program. The amount of incentive varies and is subject to the terms and conditions of the plan.This role is eligible to participate in EPRI’s standard employee benefit programs, which currently include the following: medical, dental, vision, 401k, STD/LTD and paid family leave, life and accident insurance, paid time off (flexible vacation, sick leave, and holiday pay).Company OverviewElectric Power Research Institute, or EPRI, conducts research on issues related to the electric power industry. It was founded in 1972, and is headquartered in Palo Alto, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.epri.com.