[Remote] Account Manager II - TPA (Remote)
Note: The job is a remote job and is open to candidates in USA. CareFirst BlueCross BlueShield is seeking an Account Manager II to join their Account Management Team. This role is crucial for driving client success and business growth through strategic consulting, relationship management, and marketing expertise. The Account Manager II will promote benefits and services, enhance client satisfaction, and lead initiatives within a self-funded/third-party administration environment.ResponsibilitiesLead the charge in growing group enrollment by marketing directly to client associatesPlan and execute impactful communication and education strategies that resonate with diverse employee populationsBuild and maintain strong, consultative relationships with senior-level decision-makersProvide expert guidance on benefit design, renewal strategies, and implementation planningIndependently conduct on-site and virtual meetings with employers and employees across multiple locationsTravel in and out of the state to deliver high-touch service and ensure client satisfactionUse your benefit expertise and business acumen to resolve escalated issues, assess risk, and collaborate with internal and external stakeholders to deliver timely, effective solutionsPartner with clients to develop and implement structured benefit programs, including open enrollment campaigns, wellness initiatives, and third-party integrationsStay ahead of regulatory changes and industry trendsEducate clients on legal developments and ensure benefit programs remain compliant with federal and state lawsSkillsCANDIDATES MUST LIVE IN THE MD, DC, NORTHEN VA AREA IN ORDER TO TRAVEL INTO THE OFFICES AND FOR CLIENT MEETINGS AND STAFF MEETINGSACTIVE HEALTH AND LIFE LICENSE IS REQUIREDBachelor's Degree OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experienceCurrent health and life license for the jurisdictions of Maryland, DC, and Virginia3 years' experience in sales, sales support, implementation, benefit administration or Account ManagementExceptional communication and presentation skillsStrong problem-solving and organizational abilitiesProficiency in Microsoft Word and Excel; PowerPoint a plusDeep understanding of employee benefits and insurance regulationsAbility to manage multiple priorities and deliver outstanding service under pressureApproximately 10% travel year-round (local and national)Up to 40% travel during Q4 to support peak enrollment seasonMust be eligible to work in the U.S. without SponsorshipBenefitsCareFirst offers a comprehensive benefits packageVarious incentive programs/plans401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements)Company OverviewCareFirst. Itβs not just our name. Itβs our promise. It was founded in 1934, and is headquartered in Baltimore, Maryland, USA, with a workforce of 5001-10000 employees. Its website is https://individual.carefirst.com.