[Remote] Account Manager II

Note: The job is a remote job and is open to candidates in USA. Instacart is transforming the grocery industry by providing essential services for grocery delivery. They are seeking an experienced Account Manager to support and drive performance results for Instacart’s ad products, focusing on building relationships with CPG advertisers and managing ecommerce campaigns.ResponsibilitiesCollaborate with the Sales Team to build trusted CPG Client and Agency relationshipsFluent in creating full funnel media mix strategies with alignment to partner objectivesLead CPG cadence calls utilizing data visualization to present a story around campaign performanceBuilds persuasive narrative to influence advertisers to implement optimization and upsell strategies to enhance campaign effectivenessEloquent in objection handling with the ability to influence advertisers and set direction against multiple stakeholdersActs as the voice of the customer, proactively advocate product enhancements to internal stakeholdersServe as a product expert, has deep understanding of ad products with the ability to communicate how products operate and serve to advertisersParticipates in cross functional projects, provides thought leadership and feedbackInfluence standards, best practices and shares learnings at the category team levelInternally champion and provide the vision for the Quarterly Business Review; present campaign insights to CPGs with an analytical mindsetContributes in gap to goal planning and manages quota over multiple business unitsTroubleshoot issues with limited guidance from ManagerActively engage in Advertiser Success team activities including opportunities to lead projects and participate in team wide programsSkillsUndergraduate college degree required (BA/BS degree in business, advertising, commerce, digital marketing or related field is preferred)4-6+ years of similar work experienceProven track record of building strong customer relationshipsFamiliarity with Microsoft Excel, Google Drive (GMail, Docs, Sheets and Slides), Salesforce and Tableau. Mode is a plusKnowledge of paid search, display, account management, ad serving, CPG or e-commerceAbility to work independently, manage multiple priorities and take initiative in a high paced environmentSucceeds in an external facing role, confidently communicates with advertisers and key stakeholdersHigh attention to detail, exceptional organizational skills and creative problem solverComfortable analyzing data with the ability to interpret and tell a story in a client-facing roleBenefitsThis role also includes a Sales Incentive Plan.The cash variable incentive target is based on individual sales performance.Payout terms will be based on the Sales incentive Plan for this role.Sales incentive pay is contingent on performance and paid in accordance with the terms of the applicable Sales Incentive PlanThis role is eligible for a new hire equity grant as well as annual refresh grants.Instacart provides highly market-competitive compensation and benefits in each location where our employees work.Instacart is a Flex First teamOur employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events.Company OverviewInstacart is an online grocery platform that offers same-day delivery and pickup services for retailers and consumers. It was founded in 2012, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.instacart.com.Company H1B SponsorshipInstacart has a track record of offering H1B sponsorships, with 23 in 2026, 152 in 2025, 173 in 2024, 109 in 2023, 159 in 2022, 170 in 2021, 59 in 2020. Please note that this does not guarantee sponsorship for this specific role.