[Remote] Account Manager, Gaming

Note: The job is a remote job and is open to candidates in USA. Sensor Tower is a company focused on providing insights for the gaming industry, and they are seeking an Account Manager, Gaming to manage the entire customer journey for their gaming accounts. This role involves building strong client relationships, driving revenue growth through upsells, and ensuring renewals while having strategic discussions with customers about their use cases.ResponsibilitiesManage business and grow Net Revenue Retention (NRR) by managing renewals and upsellsHave c-level discussions with customers and work on strategizing their use cases with our platformDemonstrate measurable ROI on clients’ investment in our products by hosting quarterly business reviewProactively understand the clients’ business to provide competitive insights and trendsCollaborate with global product, engineering and other technical teams to improve our product offeringsFollow industry trends and interpret these into day-to-day business impactUnderstand the product development cycle, being able to communicate between product teams and customers effectively to - manage expectations on feature requests and releasesIdentify product penetration, renewal, and upsell opportunities within the managed customer baseSkillsMust demonstrate the ability to both drive revenue growth (upsell/expand) and build long-term, trusted client relationshipsRequired knowledge of the mobile, PC, or console gaming ecosystem; expertise in all three is a major plusExperience in SaaS sales as an Account Executive or Account ManagerA genuine passion for the gaming industry, whether as an active gamer or through professional experienceStrong understanding of the SaaS industry and digital ecosystemAbility to identify product penetration, renewal, and upsell opportunities within the managed customer baseAbility to present complex data solutions in a clear and concise manner to a variety of audiences, including non-technicalWe're looking for an inherently proactive individual who takes full ownership of their portfolio. They anticipate client needs and identify opportunities before they become tasks. A strong, self-driven work ethic is essentialAn eye for detail following the industry trends and interpreting these into day-to-day business impactEnjoy working in small, fast-paced teams where you can take initiative and accountabilityBenefitsUncapped commission on renewals and upsellsCompany OverviewSensor Tower provides a digital intelligence platform offering insights into mobile apps, advertising, retail media, and audience behavior. It was founded in 2013, and is headquartered in San Francisco, California, USA, with a workforce of 201-500 employees. Its website is http://sensortower.com.Company H1B SponsorshipSensor Tower has a track record of offering H1B sponsorships, with 7 in 2025, 4 in 2024, 2 in 2023, 1 in 2022, 3 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.