[Remote] Account Manager - Florida

Note: The job is a remote job and is open to candidates in USA. Daniels Health is transforming healthcare safety through innovative solutions and a commitment to sustainability. They are seeking an Account Manager to manage a portfolio of healthcare clients, focusing on client retention, account development, and building strong relationships to ensure customer satisfaction.ResponsibilitiesSupport the development and execution of customer account strategies that align with defined key business metrics, including client retention, revenue growth, cost savings and profitabilityBecome a trusted advisor within your portfolio of customers by deeply understanding their business and aligning their needs to our solutionsDevelop a blueprint for key accounts that includes contract terms and expiration, services and products we provide, buying group, etcProject Management and problem solving to drive outcomes inter-departmentally for the customerOngoing in-service education with clinical staff on our products and services related to safety, sustainability, efficiency, compliance and educationBe able to provide product expertise across our full service offeringAssist with waste policy capture, design, review, annual assessment and policy adjustment aligned with strategic goalsServe as a customer advocate internally while effectively collaborating with internal, cross-functional teams including operations, sales, logistics and financeConduct routine audits related to contractual KPIs in the areas of safety, sustainability, efficiency, compliance and educationAbility to support new product installations or new program implementations at a customer siteSupport strategic customer meetings to communicate best practices, business results and successesSupport the facilitation of quarterly business reviews, and conduct pre-work audits, data assessment and stakeholder feedback collation to be able to provide strategic recommendations and process improvementsSkills5+ years of industry experienceStrong relationship building skillsExcellent verbal and written communication skillsStrong presentation skills with value based selling confidenceOutstanding computer-based skills; Salesforce.com, Microsoft Office, etcHospital services or related service industry experience highly desirableCompany OverviewMAKING HEALTHCARE SAFER The philosophy that guides Daniels - striving to make a safer environment for everyone involved in healthcare. It was founded in 1986, and is headquartered in Chicago, Illinois, USA, with a workforce of 501-1000 employees. Its website is https://www.danielshealth.com/.Company H1B SponsorshipDaniels Health has a track record of offering H1B sponsorships, with 2 in 2026, 1 in 2023, 1 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.