[Remote] Account Manager (Enterprise)

Note: The job is a remote job and is open to candidates in USA. Billtrust is a leader in B2B accounts receivable workflow and payment software, providing AI-powered solutions to enhance customer satisfaction and efficiency. They are seeking an experienced Enterprise Account Manager to manage and expand relationships with mid-market and corporate customers, driving revenue growth through upsell and cross-sell opportunities in their SaaS solutions.ResponsibilitiesManage and grow relationships within an assigned portfolio of corporate accounts, driving expansion and increased product adoption across departments and locationsLead strategic conversations with senior stakeholders in Finance, IT, and Procurement to align Billtrust solutions with initiatives like process automation, cost savings, and improved cash flowDeliver impactful product presentations and demos that reflect the customer’s industry, pain points, and growth plansPartner closely with Customer Success, Implementation, Product, and Marketing to ensure value realization and exceptional serviceDevelop and execute account plans that align Billtrust capabilities to customer goals and evolving business needsUnderstand the customer’s operational environment, including their ERP systems, workflows, and reporting requirementsShare customer insights with internal teams to help inform product strategy and service delivery enhancementsSupport contract renewals and lead commercial discussions, including procurement coordination and negotiation of deal termsSkills6-8+ years of success managing corporate or mid-market B2B customer relationships, preferably in SaaS, FinTech, or a related industryProven ability to exceed targets by identifying and closing upsell opportunities and driving product expansionExperience selling SaaS platforms into corporate environments with deal sizes typically in the $50K–$250K ARR rangeStrong communication and presentation skills, with the ability to influence senior functional leadersExperience developing account strategies and leading cross-functional coordination to drive long-term growthAbility to thrive in a fast-paced, team-oriented, and performance-driven cultureWillingness to travel up to 20% for customer meetings and presentationsFamiliarity with AR, payments, or financial software and workflows is preferredFamiliarity with ERPs like NetSuite, Microsoft Dynamics, or other mid-market platforms is a plusProficiency with sales methodologies (e.g., MEDDIC, Challenger, or similar) and CRM tools such as SalesforceBenefitsComprehensive health coverageCompetitive retirementGenerous PTO and parental leaveFlexible work optionsMeaningful investment in your professional developmentEquity, commissions, or other variable performance-related bonuses (if qualified)Company OverviewBilltrust develops a payment cycle management platform designed to automate every step in the invoice-to-cash process. It was founded in 2001, and is headquartered in Lawrenceville, New Jersey, USA, with a workforce of 501-1000 employees. Its website is https://billtrust.com.