[Remote] Account Manager - Enterprise

Note: The job is a remote job and is open to candidates in USA. NexHealth is a company focused on accelerating innovation in healthcare by connecting various stakeholders through its modern platform. The Enterprise Account Manager role is centered around managing complex, multi-location customer relationships, ensuring post-sale success and retention, and driving account growth.ResponsibilitiesOwn post-sale success and retention for a defined Enterprise portfolioTranslate pre-sale objectives into actionable success plansLead strategic business reviews demonstrating impact and roadmap alignmentBuild trusted relationships with executive sponsors and championsProactively identify risks and escalate appropriatelyOwn renewal strategy and executionSurface opportunities for account growth and expansion in partnership with AEsCollaborate cross-functionally to ensure customer commitments are metSkills5–7 years of Enterprise SaaS account management experienceProven ownership of renewals with complex, multi-stakeholder customersStrong executive presence and strategic communication skillsDemonstrated success driving change management in multi-location organizationsAbility to prioritize, set boundaries, and focus on high-impact workStrategic business reviews delivered consistently and effectivelyExecutive relationships are active and productiveRenewal goals are met or exceededRisks are identified early and addressed proactivelyCustomers see NexHealth as a strategic partnerHealthcare experience is a plus, not requiredBenefitsStock optionsAn unlimited paid time off policyUp to 100% coverage on medical, vision and dental insuranceFull Medical, Dental, and Vision (up to 100% covered)401K and commuter benefitsFlexible PTOCompany OverviewNexHealth is a real-time patient booking platform for people, their doctors, and healthcare developers. It was founded in 2016, and is headquartered in San Francisco, California, USA, with a workforce of 201-500 employees. Its website is https://nexhealth.com.