[Remote] Account Manager, EMS

Note: The job is a remote job and is open to candidates in USA. EducationDynamics is a transformative strategic partner that helps schools meet the challenges and opportunities of serving the Modern Learner. As an Account Manager, you will nurture and grow relationships with university partners, manage marketing campaigns, and collaborate with internal teams to drive enrollment success.ResponsibilitiesProvide superior customer service and work quality while demonstrating attention to detail, flexibility, and innovation in resolving problems quicklyExcellent interpersonal, verbal, and written communicationOrganized, with the ability to multi-task, prioritize, and deliverAdvocate both internally and externally for solutions required to drive business outcomes and ensure client performance expectations are metMonitor, evaluate, and report the level of partner and internal teams’ satisfaction and recommend appropriate corrective action as requiredMaintain knowledge of competitors and their presence in assigned territoryBudget management, in liaison with the Director of Account ManagementReview performance metrics, pacing, and forecasting for the partner and internal teamsReview creative and project status plans and escalate issues as necessaryFacilitate meetings with internal resources working on partner schoolCommunicate strategy and direction for partner school to internal resourcesSkillsBachelor's degree in Marketing, Advertising, or a related field of study a plusThe ideal candidate for the Account Manager position should be resourceful, analytical, adaptable, and organized, with the ability to build rapport with clientsDemonstrated critical thinking skills, decision-making, and problem-solving skills, and attention to detailAbility to establish trust and collaborate with others both internally and with external partnersResults-driven, with exceptional team-building skillsPositive, energetic, and enthusiastic attitudeOpen-minded and eager to expand business knowledge across multiple departmentsExcellent written and communication skills; strong presentation skillsComputer proficiency in Microsoft Office, Excel, emailAbility to work successfully in a predominately remote environmentProvide superior customer service and work quality while demonstrating attention to detail, flexibility, and innovation in resolving problems quicklyExcellent interpersonal, verbal, and written communicationOrganized, with the ability to multi-task, prioritize, and deliverAdvocate both internally and externally for solutions required to drive business outcomes and ensure client performance expectations are metMonitor, evaluate, and report the level of partner and internal teams' satisfaction and recommend appropriate corrective action as requiredMaintain knowledge of competitors and their presence in assigned territoryBudget management, in liaison with the Director of Account ManagementReview performance metrics, pacing, and forecasting for the partner and internal teamsReview creative and project status plans and escalate issues as necessaryFacilitate meetings with internal resources working on partner schoolCommunicate strategy and direction for partner school to internal resourcesAgency experience is a plusAn understanding of the Higher Education and Post-Secondary Education sectorMedia and integrated marketing savvyProven ability to interpret data from multiple sourcesAble to develop and manage performance metricsBenefitsMedical, dental and vision coverage401K PlanRemote work or flexible schedulesUnlimited Paid Time Off (PTO)Training and growth opportunitiesTuition reimbursements for expenses incurred through accepted universitiesCompany OverviewEducationDynamics is transforming higher education by driving outcomes that matter and helping schools understand and serve all Modern Learners. It was founded in 2005, and is headquartered in Lenexa, Kansas, USA, with a workforce of 201-500 employees. Its website is https://www.educationdynamics.com.