[Remote] Account Manager - Employee Benefits

Note: The job is a remote job and is open to candidates in USA. Gallagher is a leading company in employee benefits, dedicated to helping organizations navigate important people decisions. The Account Manager - Employee Benefits is responsible for delivering high-quality service to clients, managing accounts, and contributing to client retention and satisfaction while ensuring timely and effective solutions are provided.ResponsibilitiesDeliver high quality and efficient service to both internal and external clients through day-to-day account management of assigned accountsContribute to key business outcomes such as client retention, client satisfaction, and achieving operating/margin targetsBuild and solidify relationships with existing clients by providing exceptional ongoing careTake a leadership role in the renewal process in partnership with the Production teamCultivate relationships with the buyer in the client organization as well as with day-to-day client representatives and buyersSupport one or more Producers and/or Account Executives and act as the first line of contact when they are unavailableSkillsBachelor's degree with 0+ years client service and/or claims management experience -OR- High School degree/GED with 3+ years client service and/or claims management experienceAppropriate licensing as requiredProficiency in Microsoft OfficeMust obtain Life & Health License within the first 90 days of employment, if not already licensedPrevious insurance knowledge and experience managing client relationshipsProficient in using technology as a tool to maximize productivity and qualityStrong written and verbal communication skillsComfortably engages others in consultative discussionEffectively manages/balances multiple and sometimes competing prioritiesWorks in a self-directed mannerBenefitsMedical/dental/vision plans, which start from day one!Life and accident insurance401(K) and Roth optionsTax-advantaged accounts (HSA, FSA)Educational expense reimbursementPaid parental leaveDigital mental health services (Talkspace)Flexible work hours (availability varies by office and job function)Training programsGallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeingCharitable matching gift programCompany OverviewGallagher is an international insurance brokerage and risk management services firm. It was founded in 1927, and is headquartered in Rolling Meadows, Illinois, USA, with a workforce of 10001+ employees. Its website is https://www.ajg.com/.Company H1B SponsorshipGallagher has a track record of offering H1B sponsorships, with 9 in 2026, 58 in 2025, 31 in 2024, 32 in 2023, 45 in 2022, 36 in 2021, 15 in 2020. Please note that this does not guarantee sponsorship for this specific role.