[Remote] Account Manager | Commercial

Note: The job is a remote job and is open to candidates in USA. Ramp is a financial operations platform focused on modern finance teams and AI-driven solutions. The Commercial Account Manager will manage relationships with 150–200 commercial customers, driving product adoption and account growth while collaborating with various teams to enhance customer experience.ResponsibilitiesBuild and nurture strong relationships across new and existing high-value commercial customers to better achieve their needs and manage all reporting of health within accountsDevelop deep, multi-threaded relationships with decision makers at your customersDrive spend across your book of business by owning retention, adoption, expansion within existing products, and growth across your your accountsLead Executive Business Reviews within your portfolio to identify opportunities for growth and collaborate with clients on strategy and upcoming product releasesExecute successful launches of the Ramp platform across top-tier accounts in partnership with our Account Executive and Customer Success teamsCollaborate with product, support, and marketing teams to provide informed recommendations into Ramp’s product roadmap & customer communication strategy that enhance the customer experience and drive efficiencies throughout the account lifecycleSkillsMinimum 3 years of new business sales or account management experience in a B2B organizationAbility to anticipate customers' needs to identify growth opportunities across various types of accountsExcellent verbal and written communication skills, as well as interpersonal skillsOrganizational, project management, and time management skillsFamiliarity with basic sales tools and common metricsHigh adaptability and understanding of change within the evolution of a startupBachelor's degree from an accredited universityExperience with financial services salesExperience at a high-growth startupExpertise in using Salesforce, Outreach, or other productivity toolsExperience with Accounting Software (e.g. Netsuite, QuickBooks, Xero, Sage) and/or Accounting (CPA)Benefits100% medical, dental & vision insurance coverage for youPartially covered for your dependentsOne Medical annual membership401k (including employer match on contributions made while employed by Ramp)Flexible PTOFertility HRA (up to $5,000 per year)WFH stipend to support your home office needsWellness stipendParental LeaveRelocation support to NYC or SF (as needed)Pet insuranceCompany OverviewRamp is a financial technology company that develops software for corporate spend management, finance operations, and business payments. It was founded in 2019, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is https://ramp.com.Company H1B SponsorshipRamp has a track record of offering H1B sponsorships, with 3 in 2026, 29 in 2025, 24 in 2024, 11 in 2023, 10 in 2022, 2 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.