[Remote] Account Manager Business Development Representative

Note: The job is a remote job and is open to candidates in USA. Bloomerang is a company that champions the power and potential of nonprofits through their giving platform and support. The Account Manager Business Development Representative plays a critical role in generating new business opportunities by identifying and qualifying potential upsell opportunities for nonprofit customers, while also supporting the account management team.ResponsibilitiesAct as an expert on how Bloomerang’s fundraising, donor, and volunteer management solutions transform nonprofits to help them achieve their mission. Quickly articulate value to busy decision-makersEngage inbound inquiries and re-engage past prospects from the Bloomerang customer base, ensuring rapid follow-up and maximize conversion ratesQualify/Disqualify inbound leads via phone, email and live chat, qualifying upsell prospects and scheduling meetings for Account ManagersCreate & nurture a 90-day rolling pipeline of high-quality potential meetings from leads, using creative and strategic outreach to warm them up and convert to qualified meetingsCollaborate with marketing and sales, providing feedback on lead quality and helping refine messaging to improve conversion ratesConsistently meet (and ideally exceed) business development KPIs, including response time, lead-to-meeting conversion rate and pipeline influence rate, contributing to Bloomergang's overall successEnsure the accurate maintenance of sales data and lead tracking through Salesforce, Qualified Chat, Chilipiper and Outreach, keeping a record of all interactions and progress to ensure a seamless handoffSkills1+ year of sales experience (SDR, BDR, or sales internship preferred) or business experience and a strong interest in SaaS salesA passion for helping nonprofits and a desire to understand their challengesA self-starter mentality with the ability to adapt and push yourself every day without relying on warm leadsResilience and persistence—ability to overcome rejection and use it as a learning opportunityStrong communication and storytelling skills—both written and verbal to engage with senior leaders, and handle objections without hesitationA curious and coachable mindset with a drive to continuously improve and ask the right questions to understand nonprofit needs and challengesAbility to actively explore, learn, and responsibly integrate AI tools into daily tasks to drive efficiency and support Bloomerang's missionFamiliarity with Salesforce, Outreach, Chilipiper is a plusBenefitsHealth, vision, and dental insurance optionsHealthiestYou, a healthcare service that offers convenient, confidential access to quality doctors 24/7, anytime, anywhere20 PTO days3 flex days4 optional volunteer days12 paid holidaysPaid parental leave401k match to help invest in your futureEverything you need to be successful, shipped right to your doorCompany OverviewBloomerang is the Giving Platform built for purpose, trusted by 24,000+ nonprofits to raise more funds, retain more supporters, and create lasting change. It was founded in 2012, and is headquartered in Indianapolis, Indiana, USA, with a workforce of 201-500 employees. Its website is https://bloomerang.com.