[Remote] Account Manager

Note: The job is a remote job and is open to candidates in USA. US LBM is a leading provider in the building materials industry, and they are seeking an Account Manager to oversee sales activities and develop long-term relationships with key customer accounts. The role involves managing customer accounts, ensuring satisfaction, generating sales opportunities, and serving as the liaison between the company and its customers.ResponsibilitiesManage key customer accounts for long-term success and profitabilityProvide support to existing customer accounts with necessary products, time, and informationServe as the lead point of contact for all customer account management mattersDevelop and implement goals to focus on increased sales and margin improvementBuild and maintain strong, long-lasting client relationshipsDevelop trusted advisor relationships with key accounts, customer stakeholders and executive sponsorsReview and analyze historical sales account data and trendsAssist with the selection of products best suited to customer needsPrepare, coordinate, and communicate price quotations, terms of sales, delivery dates, and service obligations to customers/contractorsEstimate materials from blueprints supplied by customer/contractorManage customer pricing structure and hierarchy to maximize gross profit dollarsResolve customer complaints and problemsAssist in the collection of accounts receivableAdhere to Conflict of Interest or Non-Compete agreement if in placeForecast and track key account metrics (e.g. quarterly sales results and annual forecasts)Collaborate with sales team to identify and grow opportunities within territoryPerform other duties as assignedComply with all policies and standardsAdheres to Company’s commitment to workplace safetySkillsBachelor's Degree in Business Administration or related field requiredProven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, or relevant role requiredWorking knowledge of building materials industry and productsAbility to negotiate prices and contractual agreementsEstimating from blueprintsMust be proficient using calculator and CRT, experience using computerized accounts receivable system, good oral communication and telephone skills and basic accounting principlesStrategic Mindset – Seeing ahead to future possibilities and translating them into breakthrough strategiesPlans and Aligns – Planning and prioritizing work to meet commitments aligned with organizational goalsBusiness Insight – Applying knowledge of business and the marketplace to advance the organization's goalsCommunicates Effectively – Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiencesDL NUMBER - Driver License, Valid and in State preferredCompany OverviewUS LBM is a building materials company that provides lumber and building materials. It was founded in 2009, and is headquartered in Buffalo Grove, Illinois, USA, with a workforce of 10001+ employees. Its website is http://uslbm.com.