[Remote] Account Manager

Note: The job is a remote job and is open to candidates in USA. Digitech Sourcing is a fast growing integrated digital agency looking for a strong Account Manager to join their team. The role involves owning a portfolio of eCommerce clients and ensuring smooth operations, client communication, and performance tracking.ResponsibilitiesOwning day to day client relationships across a portfolio of high-growth eCommerce accountsSitting at the centre of a small pod of specialists and keeping everyone aligned and moving in the right directionDriving onboarding speed and setting clear expectations from day oneSending weekly client updates covering status, wins, risks and next stepsSpotting scope creep, delivery delays and commercial risk before they become problemsParticipating in weekly performance reviews across paid, creator and shopSkillsA performance marketing background is essential, ideally as a media buyer or similarDeep eCommerce knowledge including unit economics, CPA and CPMProven agency background with a strong understanding of retainer management, pod structures and client servicesSolid experience across the full eCommerce ecosystemA good understanding of creator and affiliate marketing, including what strong creator output looks like and how to identify pipeline issues before they impact resultsFamiliarity with paid media, including campaign objectives, ROAS, creative performanceCommercially aware with a clear understanding of margin and business impactAn excellent communicator who builds client confidence and trustHighly organised and operationally strong, with exceptional attention to detail and a clear sense of ownershipBased in the UK, US, or CanadaTikTok Shop experience is a bonusCompany OverviewDigital, Tech, Blockchain & IT Recruitment Experts. It was founded in undefined, and is headquartered in London , England , GB, with a workforce of 2-10 employees. Its website is https://digitechsourcing.com/.