[Remote] Account Manager
Note: The job is a remote job and is open to candidates in USA. Aria Care Partners is the national leader in providing onsite dental, vision, hearing, and podiatry care to long-term care and skilled nursing facilities. They are seeking an Account Manager to provide excellent customer service, retain existing accounts, and drive insurance sales while traveling to various facilities.ResponsibilitiesSustains rapport with key accounts by making periodic visits – at a minimum once per quarter; exploring specific needs; anticipating new opportunitiesAchieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing quality and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing changeIdentifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market shareAccomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishmentsKeeps promotional materials ready by coordinating requirements with marketing department; inventorying stock; placing orders; verifying receiptPlans meetings and attends trade showsProtects organization's value by keeping information confidentialSkillsAssociate's or Bachelor's degree preferred3-5 Years previous applicable experienceAbility to obtain health and life insurance licenseReliable transportationAbility to Lift Up to 50 PoundsCandidates must possess a valid driver's license and maintain a clean driving recordProblem solving skills - strong analytical and critical thinking skills to identify problems and develop innovative solutionsCustomer service - responds promptly to requests for assistance and strives to continually improve servicePlanning/organizing - the ability to manage multiple tasks to ensure that assignments are completed in a timely and productive mannerQuality control/Attention to detail - demonstrates accuracy and thoroughness; monitors own work to ensure quality and applies feedback to improve performanceAdaptability - adapts to changes in the work environment and is able to deal with frequent change, delays, or unexpected eventsDependability - consistently at work and on time, follows instructions, takes responsibility for own actions, responds to management directionEfficiency - the ability to visit required number of weekly visits in a timely manner without sacrificing qualityTeamwork - Able to work in team environmentCommunication - Strong written and verbal communication skillsEducation of Aria Care Partners' mission & services to potential facilitiesTerritory management – the ability to plan weekly travel throughout the state to visit with nursing home staff and residentsDaily Travel with potential for 75% overnight stayPreferred prior work experience within senior living communities, sales, and life/health insurancePreferred skills - experience using Salesforce and Microsoft Office applications including Excel, Word, and OutlookCurrently possess a life/health insurance license or the ability to successfully complete the licensing course and examBenefitsMileage reimbursementPTO and Paid Holidays for FT Employees401k Retirement Plan with Company MatchInsurance programs including medical, dental, vision, company match for your HSA, FSA, company-paid EAP, and life and disability insurance, and more.Company OverviewAria Care Partners provides on-site ancillary medical services for skilled nursing facilities. It was founded in 1999, and is headquartered in Overland Park, Kansas, USA, with a workforce of 501-1000 employees. Its website is https://ariacarepartners.com.