[Remote] Account Manager

Note: The job is a remote job and is open to candidates in USA. Körber Pharma is a leading provider of MES software for the pharmaceutical and biotech manufacturing industry. They are seeking an Account Manager to manage regional client relationships, drive account growth, and ensure customer satisfaction by aligning customer needs with Körber’s solutions.ResponsibilitiesYou will own and manage a portfolio of regional accountsDevelop account plans and drive renewals, upsells, and cross-sells for our strategic accountsServe as the primary point of contact for customer communications and escalationsYou will collaborate with Sales Engineers and Product teams to deliver value-based solutionsMonitor account health and proactively address risks or opportunitiesRepresent Körber at regional industry events and client workshopsSkills2 – 4 years of experience in account management or customer successProven ability to manage multiple accounts and build long-term relationshipsExcellent communication, negotiation, and problem-solving skillsStrong organization and time management abilitiesComfortable with CRM tools and digital communication platformsAble to work collaboratively across teams and departmentsStrong understanding of pharma or life sciences industryGlobal experience is a plusPrior experience in software sales or life sciences is a plusBachelor's degree in business, life sciences, or related field is preferredBenefitsYou will work in a modern work environment with open culture towards improvements and new ideasYou are part of a global operating company with a wide customer basis and a growing businessYou profit from international cooperation within group-expert network to implement corporate wide conceptsYou will work in a team who is focusing on customer requirementsYou will get an attractive compensation package including health, dental, vision insurance and retirement planCompany OverviewKörber Pharma is a Pharmaceuticals business area where the people to contact when it comes to pharmaceutical products. It was founded in 2004, and is headquartered in Hamburg, Hamburg, DEU, with a workforce of 10001+ employees. Its website is https://www.koerber-pharma.com/.