[Remote] Account Manager
Note: The job is a remote job and is open to candidates in USA. SAFEbuilt is a professional services firm that partners with municipalities to support and streamline their community development operations. The Account Manager will be responsible for exceeding sales and client satisfaction targets, developing business plans, and maintaining relationships with municipal leaders to drive revenue growth.ResponsibilitiesExceed sales, revenue, profitability and client satisfaction targets as assignedDevelop and maintain a business plan across your portfolio accounts with individual account plans that achieve the assigned targetsBuild and maintain a healthy, qualified pipeline of new opportunities that lead to sales and revenues by working/networking across municipal leaders and attending/participating in local meetings & eventsNurture and develop new opportunities that are logical, innovative, and strategic to growing SAFEbuiltEnsure high client satisfaction and mitigate revenue & client losses by engaging client leaders, leading issue resolution and providing performance reviews and reportsEstablish yourself and SAFEbuilt a trusted adviser on the industry and community development services thought leader bringing unique, value-added insights to your clients that help them meet their objectivesBe local and network – meet and communicate frequently with leaders in your municipal clientsWork closely with the operations teams and SAFEbuilt leaders to grow revenue in existing accounts, develop winning solutions, serve clients better and meet our overall financial objectivesExecute successful account management and sales strategies, techniques and best practices to optimize our growth, win-rates, profitability and client satisfactionCreate and present market and competitively differentiated solutions that SAFEbuilt can profitably deliver and support by working closely with operations and all departmentsPrepare and respond to all target account requests for proposals, company information, and presentations on the company’s capabilities in a manner that distinguishes SAFEbuilt from competitionProvide feedback to management to improve the success of sales, solutions, pricing and go to marketMaintain sales and client databases and provide reporting and forecasting as requiredPerform other duties as assigned by managementSkillsPositive, high-energy, business development mentality5+ years of professional, account management/consultative sales experience with complex business to government or business to business services with a track-record of consistent successPortfolio management experience across many accounts to grow revenue and profitabilityDeep experience in developing and growing business in complex, procurement-centric, relationship-based sales that can have long sales cycles and be well-rounded in all aspects of sales and account managementSolid understanding of municipal environments including the decision-making and procurement process, political dynamics, municipal structure, and building department operationsOperational knowledge of construction, building / community development service delivery (e.g., planning & zoning, engineering, plan review, inspections, code enforcement for residential and commercial)Strong team player able to establish and maintain effective working relationships and build trustExcellent communication skills, verbally and in writing for effective presentations and proposalsCharacterized as highly resourceful, innovative, proactive with highest integrity50%+ travel required – primarily within region; primarily work from home officeProficient personal computer skills, including MS Office, SalesForceBachelor's Degree or higher, preferably in business, operations, public admin, construction, economics, communicationsBenefitsCompetitive base salary, excellent commission and bonus plan.Comprehensive benefit package (medical, dental, life insurance, 401K with match).Health, dental, vision, life, and disability insurancesPaid holidaysPaid time offPaid trainingNew certification bonusesA matching 401K PlanCompany OverviewSafebuilt is a provider of community development services for local governments and public agencies. It was founded in 1992, and is headquartered in Loveland, Colorado, USA, with a workforce of 1001-5000 employees. Its website is http://safebuilt.com/.