[Remote] Account Manager

Note: The job is a remote job and is open to candidates in USA. Vetcove is a fast-growing company modernizing the veterinary software and pet parent healthcare experience. The Account Manager will act as the main point of contact for clients, manage key accounts, and collaborate with various teams to enhance client relationships and account performance.ResponsibilitiesAct as the main point of contact for all client day-to-day communication and oversightCraft agendas, host weekly meetings, and stay on top of actions items for key accountsCollaborate with cross-functional counterparts to ensure you’re up to speed on the latest business initiatives for the Vetcove product and can communicate such initiatives to clientsProject manage catalog updates, marketing campaigns, and ad hoc reporting requests for key accountsAnalyze account performance and create presentations to deliver performance updates and optimization opportunities to key stakeholdersWork with product and engineering on client feedback loop, bug identification and resolutionsWork with onboarding and implementation to on-board new acquisition clinicsNurture Corporate relationships to drive affinity, loyalty, and trust in the Vetcove HD platformSkills2+ years in account managementBachelor's DegreeExceptional verbal, written, and presentation skills; comfortable in front of Senior leadership contactsExcellent time and process management skillsExperience in developing client facing reports with actionable insights and recommendationsExperience in developing and presenting data analyses and partner business reviewsStrong working knowledge of entire Microsoft Office suite, with an emphasis on PowerPoint and ExcelInterest in client relationship building and willingness to travel for client-facing eventsA strong desire to learn and define an emerging function in a rapidly growing and dynamic startup environmentBenefits100% remote within the USAMedical, Dental, and Vision InsuranceAutomatic 401k contributionEmployee referral programAt home office set upBi-annual company retreatsOpen vacation policyEquityMonthly team eventsCompany OverviewVetcove is the largest B2B veterinary marketplace, enabling veterinary hospitals to compare and buy supplies from all of their vendors. It was founded in 2015, and is headquartered in New York, New York, USA, with a workforce of 51-200 employees. Its website is https://www.vetcove.com/.