[Remote] Account Manager

Note: The job is a remote job and is open to candidates in USA. CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. They are seeking a motivated and customer-focused Fresh Start Associate to support sales operations, customer service activities, and client requirements across multiple business functions. This role involves assisting sales teams, maintaining CRM records, and ensuring exceptional customer experience.ResponsibilitiesAssist sales teams with quotes, order management, pricing requests, and customer follow-upsCoordinate with internal stakeholders to ensure timely processing of customer requestsMaintain CRM records and sales documentation accuratelySupport pipeline tracking, reporting, and account coordination activitiesServe as a primary point of contact for customer inquiries and service requestsResolve customer issues efficiently while maintaining a high level of professionalismCoordinate with technical, logistics, and operations teams to address customer needsMonitor order status, delivery timelines, and service updatesSupport cross-functional communication between sales, service, finance, and supply chain teamsAssist with process improvements and customer experience initiativesPrepare reports, dashboards, and performance updates as neededEnsure compliance with company policies and customer requirementsSkillsBachelor's degree in Business, Communications, Marketing, or related field preferred0-2 years of experience in sales support, customer service, operations, or account coordinationStrong communication and interpersonal skillsExcellent organizational and multitasking abilitiesProficiency in Microsoft Office Suite and CRM systems such as Salesforce or SAPAbility to work collaboratively in a team-oriented environmentProblem-solving mindset with strong attention to detailExperience supporting B2B customers in a technology or telecommunications environmentFamiliarity with order management and service delivery processesAnalytical and reporting capabilitiesAdaptability and willingness to learn new systems and processesBenefitsMedical, dental, and vision plansLife and accidental death insuranceA 401(k) planParticipation in the Company’s Incentive PlanEleven paid holidays in a full calendar yearTwo weeks of paid vacation (prorated based on start date)Other leave optionsCompany OverviewCommScope Enterprise Solutions, a division of CommScope, Inc., offers a complete portfolio of network infrastructure solutions that enable It was founded in 1976, and is headquartered in Hickory, North Carolina, USA, with a workforce of 10001+ employees. Its website is http://www.commscope.com.Company H1B SponsorshipCommScope has a track record of offering H1B sponsorships, with 2 in 2025, 13 in 2024, 19 in 2023, 23 in 2022, 24 in 2021, 13 in 2020. Please note that this does not guarantee sponsorship for this specific role.