[Remote] Account Manager

Note: The job is a remote job and is open to candidates in USA. TeamSnap is a sports and communication platform dedicated to enhancing youth sports experiences. They are seeking an Account Manager to establish strong relationships with Sports Organization customers, ensuring high retention and product adoption through a consultative sales approach.ResponsibilitiesEstablish strong relationships with TeamSnap’s Sports Organization customersEnsure high retention and product adoptionUtilize tools such as Salesforce, Slack, Zoom, and ChurnZeroExceed business sales goalsUnderstand customers' goals and operationsTake initiative and ask for guidance when neededFocus on customer experienceCollaborate with teammates to celebrate winsSkillsMinimum 0-3 years in Customer Success Relationship Management or Account Management, preferably in a SaaS environmentProven track record of hitting sales quotasAbility to travel occasionally, including but not limited to our annual company meeting, periodic sales team meetings throughout the year, potential trade shows, and potential client visitsMotivated - You get excited about exceeding business sales goalsStrong Business Acumen - You understand our customers goals and operations and how TeamSnap can add value to their organizationsResilient - A hunter mentality who doesn't get upset easily with the word 'no'. Experience with cold calling is a big plusResourceful - You're not afraid to take initiative but also ask for guidance when neededCustomer Focused - You have compassion and care for the customer experienceCollaborative - You believe in 'we' before 'I' and love to celebrate wins togetherSports industry experienceBenefitsWe're proud to be remote-first. We've been remote since 2009, long before COVID made it coolUnlimited PTO and paid parental leave for ALL parents (not just primary or secondary)100% premium coverage of medical/dental/vision for you and your family401K to help you invest for the future$1,500 annual learning and development stipendTravel to fun locations for all-company meetings and team eventsGenerous home office allowance to set you up for successTeamSnap SWAG to our store upon starting and a $50 credit on every work anniversary thereafterA monthly stipend reimbursement for health & wellness and so much more!Company OverviewTeamSnap develops a sports management platform designed to simplify communication and coordination between sports members. It was founded in 2009, and is headquartered in Boulder, Colorado, USA, with a workforce of 51-200 employees. Its website is http://www.teamsnap.com.