[Remote] Account Manager

Note: The job is a remote job and is open to candidates in USA. Adam Tech is seeking an experienced Account Manager with a proven track record of achieving results through demand creation activities and providing exceptional customer service. In this role, the Account Manager will support key customers by managing sales, responding to inquiries, and building relationships to ensure high customer satisfaction.ResponsibilitiesEfficiently and accurately manage, retain and grow company sales within assigned account baseProvide responses in a timely manner to all customer requests, including but not limited to requests for quote, part recommendations, order processing, sample requests, return material authorization, design registrations and order statusEnter system updates to capture opportunity details in the sales pipeline through Pipedrive (CRM)Proactively track and follow up on open quotes, samples shipments and SKU historical buying patternsReview open order reports, be proactive and watch for potential delivery issues, know when scheduled orders need to be re-releasedBuild and cultivate relationships with key stakeholders within their customer baseContinuously improve product knowledge, understand associated selling and company value propositionDistributor responsibility, know key stakeholders from branch level, manager, FAE, IBDM etcWork in a fast-paced multiple e-mails daily environment, able to type 55~75 WPM accurately and error free a plusWorking with our global team, EMEA & APAC, to be able to accommodate different time zonesSkillsA minimum of 7 years of Inside sales, Account Management or Customer Service experience with proven track record successStrong interpersonal and communication skillsSelf-motivated to meet specific sales goalsAbility to manage numerous projects simultaneously while coordinating with multiple key internal and external stakeholdersBasic understanding of cost/price relationship and margin calculationsProficient knowledge of MS Office Programs (Excel, Outlook, Word, and PowerPoint)Excellent verbal and written skillsExcellent organization and creativity skillsCRM and ERP experienceExperience in the Electronic or Electrical component industry preferredCompany OverviewSince 1987, Adam Tech has delivered on a simple promise: exceptional quality, unmatched service, and the most competitive pricing in the industry. It was founded in 1987, and is headquartered in Union, New Jersey, USA, with a workforce of 501-1000 employees. Its website is http://www.adam-tech.com/.