[Remote] Account Manager

Note: The job is a remote job and is open to candidates in USA. Astutis, part of Wilmington plc, is a leading provider of accredited Health, Safety, and Environmental training. They are seeking a proactive, relationship-focused Account Manager to manage a portfolio of valued customers, drive meaningful growth, and deliver exceptional service while identifying upsell and cross-sell opportunities.ResponsibilitiesDelivering targeted annual sales revenue from your assigned account portfolioBuilding and maintaining strong, long-term relationships with clients, expanding contact points across accountsFollowing up on incoming enquiries and referrals to maximise opportunitiesGenerating further business through new buyers, departments, and regions within existing accountsIdentifying and converting upsell and cross-sell opportunitiesConducting discovery meetings and delivering engaging sales presentationsProducing tailored proposals and accurate pricing aligned with target marginsMaintaining accurate pipeline tracking and customer records within Sage CRMActing as the customer’s representative internally to ensure services are delivered to expectationDeveloping strong product and sector knowledge to provide trusted advice to customersCollaborating with Account Managers, Business Development Executives, and wider teams to maximise revenueEnsuring adherence to systems and processes in line with ISO 9001:2015 standardsSupporting additional tasks as required by the Sales DirectorSkillsConfidence in conducting customer meetings, presentations, and commercial discussionsA self-motivated, proactive, and resilient approach to sales activityExperience managing opportunities within a structured sales pipelineExcellent communication and relationship-building skillsStrong collaboration skills with SDRs, Marketing, and wider commercial teamsComfort working towards activity and revenue KPIsStrong organisational and CRM management capabilitiesA commercially aware, consultative sales approachPermission to work in the role's location by the start of their employmentExperience selling training, consultancy, or professional servicesKnowledge of health, safety, environmental, or compliance sectorsBenefits25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles)Additional Holiday PurchaseHybrid WorkingPerformance-Related BonusLife AssuranceVitality Private HealthcareSubsidised Gym MembershipsCycle to Work SchemeDiscount VouchersAccess to Wellbeing ResourcesCompany OverviewCompliance Week publishes information on corporate governance, risk, and compliance for financial, legal, audit, risk. It was founded in 2002, and is headquartered in Boston, Massachusetts, USA, with a workforce of 11-50 employees. Its website is https://www.complianceweek.com/.