[Remote] Account Manager

Note: The job is a remote job and is open to candidates in USA. TeamSnap is a sports and communication platform dedicated to enhancing youth sports experiences. They are seeking an Account Manager to establish strong relationships with Sports Organization customers, focusing on retention, growth through subscription upgrades, and product upsells. Responsibilities You’ll manage a portfolio of accounts and be responsible for establishing strong relationships and hitting retention and upsell goals You’ll be running a variety of engagement campaigns into your portfolio of accounts to identify challenges, educate customers, and create growth opportunities You’ll run demos of TeamSnap platform to show the value of new products or add-ons You'll follow up with accounts that request more information on new products and/or join webinars to create new opportunities You’ll use data analysis to assemble account plans, evaluate your business, drive the strategy, and communicate the results You’ll drive a value-based sales process, uncovering customer needs through deep discovery and customized demonstrations of the specific capabilities of the product and/or processes that will solve the customer's needs You’ll optimize your sales toolkit to produce the best possible full sales cycle conversion rate & close ratio Skills Minimum 0-3 years in Customer Success Relationship Management or Account Management, preferably in a SaaS environment Proven track record of hitting sales quotas Ability to travel occasionally, including but not limited to our annual company meeting, periodic sales team meetings throughout the year, potential trade shows, and potential client visits Strong B2B relationship management skills Consultative sales approach Motivated - You get excited about exceeding business sales goals Strong Business Acumen - You understand our customers goals and operations and how TeamSnap can add value to their organizations Resilient - A hunter mentality who doesn't get upset easily with the word 'no'. Experience with cold calling is a big plus Resourceful - You're not afraid to take initiative but also ask for guidance when needed Customer Focused - You have compassion and care for the customer experience Collaborative - You believe in 'we' before 'I' and love to celebrate wins together Sports industry experience Benefits Unlimited PTO and paid parental leave for ALL parents (not just primary or secondary) 100% premium coverage of medical/dental/vision for you and your family 401K to help you invest for the future $1,500 annual learning and development stipend Travel to fun locations for all-company meetings and team events Generous home office allowance to set you up for success TeamSnap SWAG to our store upon starting and a $50 credit on every work anniversary thereafter A monthly stipend reimbursement for health & wellness and so much more! TeamSnap Total Rewards Company Overview TeamSnap develops a sports management platform designed to simplify communication and coordination between sports members. It was founded in 2009, and is headquartered in Boulder, Colorado, USA, with a workforce of 51-200 employees. Its website is