[Remote] Account Executive - PBM

Note: The job is a remote job and is open to candidates in USA. Liviniti is a leading disruptor in the Pharmacy Benefit Manager industry, focused on improving healthcare and reducing prescription costs for employers. They are seeking an Account Executive to maintain and expand relationships with customers and vendors, ensuring their needs are met while driving account growth and retention.ResponsibilitiesEstablish and maintain goodwill. Develop productive and professional relationships with customers and their associated vendors. Work independently giving great attention to detail and displaying the initiative to prevent and resolve issues. Serve as a superior problem solverPerform duties with a strong degree of organization/prioritization sills and understanding overall business goals. Follow through on all tasks to the point of resolution in an educated, accurate, and timely fashion. Collaborate with team members to ensure a smooth customer experience. Coordinate internal and external resources, to meet account performance objectivesProactively lead the account management process fostering and developing an effective team environmentResponsible for overall growth, retention, and strategic planning for accounts. Such responsibilities include assisting in securing new accounts, managing the onboarding processes, promoting new products and solutions to customers, delivering and interpreting reports, consulting with customers by phone or in person, and communicating needs of the customer to other team membersMake certain the timelines of project implementation are metMaintain client satisfaction throughout plan implementation, post-implementation and all other related service activitiesConduct benefit review presentationsAbide by all obligations under HIPAA related to Protected Health Information (PHI)Attend, complete, and demonstrate competency in all required HIPAA Training offered by the companyFlexibility to understand, appreciate and embrace that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without noticeSkillsBachelor's degree in health administration, business, I/O Psychology or related field requiredAn intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent communication skillsAn excellent facilitator/fixer who is experienced in resolving conflicts between different parties for a resolutionA decisive individual who possesses a strategic focus as well as an operational, implementation and detail-oriented perspectiveA strategic planner with sound technical skills, analytical ability, good judgment and strong operational focusAbility to work with peers in a team effortDemonstrated ability to manage multiple priorities and deadlinesA well-organized and self-directed individual who can work with minimal amount of supervisionCapability to efficiently complete tasks in a fast-paced environmentMust demonstrate strong negotiation and communication skills and excel under pressureExperience preparing and interpreting reportsProficient in Microsoft Office and industry related software programsBusiness AcumenCommunication ProficiencyCustomer/Client FocusOrganizational SkillsCollaboration SkillsResults DrivenSense of UrgencyThis position requires up to 50% travelSome flexibility in hours is allowed, but the employee must be available during the “core” work hours of 8:00AM to 5:00PM CTMBA or equivalent(4) years external client facing support or related account management experience in a healthcare or Pharmacy Benefits Management (PBM) environmentBenefitsMedical, Dental, Vision insuranceDisability and Life insuranceEmployee Assistance ProgramRemote work optionsGenerous Paid-Time OffAnnual Reviews and Development PlansRetirement Plan with company match immediately 100% vestedCompany OverviewLiviniti specializes in pharmacy benefit management, offering services like prior authorization and drug price look-up. It was founded in 2011, and is headquartered in Natchitoches, Louisiana, USA, with a workforce of 501-1000 employees. Its website is https://liviniti.com.