[Remote] Account Executive, PBA Services

Note: The job is a remote job and is open to candidates in USA. Judi Health is an enterprise health technology company focused on providing solutions for employers and health plans. The Account Executive for PBA Services will manage client relationships in the Pharmacy Benefit Administration market, ensuring client satisfaction and growth while collaborating with internal teams to meet client objectives.ResponsibilitiesWork closely with some of our biggest Texas-based clients and manage the complexities of working within a highly-regulated market of the TDI (Texas Department of Insurance)Provide oversight and direction to the broader Account Management team with a focus on member and client satisfaction, trend management, client growth & retention, and regulatory compliance to meet client specific objectives, client priorities and service model deliverablesLead and develop the client relationship strategy and the strategic business planning process across the clients in your portfolio while incorporating other internal staff where and when needed to build and foster relationships with influencers and decision makersMaintain thorough knowledge and tracking of contractual obligations on assigned book of business, including financials, performance guarantees, terms, and reporting/complianceManage and facilitate the Account renewal and contracting process with a focus on client retention and the client financial/PNL managementServe as the relationship lead on assigned book of business, incorporating other internal staff where and when needed to the relationship; build and foster relationships with influencers and decision makers at the clientAnticipates customer needs and proactively identifies new opportunities within assigned accountsDevelop and maintain comprehensive knowledge of our business, including products and services to field questions from the client side and to answer timely & accuratelyCollaborate with internal teams to customize offerings and solutions, aligning with Health Plan/TPA Account needs and market demands - assemble internal resources to overcomes challengesAnalyze and interpret current pharmacy and healthcare trends, competitor activities, and industry regulations to inform strategic decisions, provide proactive recommendations for plan management and enhance the company's positioning within the PBA Services segmentLead, coach and support the Account Team on the effective positioning of the Capital Rx value proposition, our suite of Capital Rx Products and Solutions and JUDI capabilities available to our PBA clientsPartner with our Business Development, Underwriting Teams & Senior Account Executives to support our PBA Account level growth and retention efforts by providing with Capital Rx sales support and market differentiator positioning, including RFP support, Broker/Consultant engagement and Best & Final support for prospective, existing and new and client business development needsProvide ongoing direction, coordination and coaching to the broader Account Team to align the Account Team understanding of the assigned client(s) business lines, strategies, key stakeholders & decision makers and prioritiesServe as the content expert for Health Plan/TPA clients & opportunitiesIdentify and help contribute to process improvement effortsBe accountable & own the client end-to-end, inclusive of service model deliverables, contractual negotiations, client escalations and PNL managementSkillsBachelor's or advanced degree in health administration, business, or relevant professional experience. Bachelor of Pharmacy (B.S. Pharmacy) or Doctor of Pharmacy (PharmD) degree from an accredited institution is a plusRelevant professional experience for at least five (5) years in pharmacy – working within a health plan, managed care, or pharmacy benefits management (PBM) focused on Health Plans and Payer Commercial (Insured, Self-Funded, Exchange) and Government Program (Medicare & Medicaid) business lines. Health plan industry experience highly preferredMarket and operational knowledge of Medicare Part D, Medicaid and Health Exchange pharmacy is required along with experience in supporting highly regulated business linesTrack record of building trust in internal and external relationshipsSolution-focused problem solving and client positioning skillsExceptional written and verbal communication skillsAbility to work with and influence peers in a team effort; leading cross-functional initiatives, meeting deadlines, and executing on deliverables while building strong internal relationshipsA decisive individual with sound technical skills, analytical ability, good judgement, and strong operational focus and detail-oriented perspectiveFlexible, highly organized, and able to shift priorities easily and work independently to meet deadlinesAbility to effectively work with peers in a team effortProficient in Microsoft Office Suite with emphasis on Microsoft Excel and large data sets and other industry software programsAbility to travel and present to small and large groups; travel is estimated to be up to 25% and be variable by season and business cycleExperience working with clients who are subject to TDI (Texas Department of Insurance) rules and regulationsCompany OverviewCapital Rx is now Judi Health! Navigate to our new page here: https://www.linkedin.com/company/judi-health It was founded in 2017, and is headquartered in New York, New York, USA, with a workforce of 501-1000 employees. Its website is https://www.judi.health.