[Remote] Account Executive, MidMarket (LATAM)

Note: The job is a remote job and is open to candidates in USA. Intercom is a company focused on providing AI customer support solutions. They are seeking a Mid-Market Account Executive to drive growth and acquire new clients in the LATAM region, managing the full sales cycle and contributing to the overall growth of the global enterprise business.ResponsibilitiesDrive the acquisition of new clients and manage the full sales cycle (prospecting to closing) in the LATAM marketBuild and maintain a healthy sales pipeline, consistently prospecting to meet monthly and quarterly revenue goalsProvide timely and accurate forecasts and clear visibility on revenue performanceStay updated on product knowledge and evolving processesDevelop and deliver tailored product demos to address each client’s unique challenges and needsTake a consultative approach to sales, identifying and addressing customer pain points while positioning our solutions as trusted partnersFocus on exceeding sales targets and demonstrating competitivenessEngage in team development and mentoringRepresent the voice of the customer to cross-functional teams (Marketing, Product)Contribute to the overall growth of the global Enterprise business, pioneering new best practices and driving projects to up level the teamAdapt quickly to changes in market conditions, customer needs, and product updatesUse creative problem-solving to overcome obstacles and close dealsLeverage sales tools and CRM software to track leads, progress, and activitiesNegotiate contract terms to close deals while maintaining healthy marginsExhibit grit and determination to succeed, overcoming challenges and driving resultsWillingness to travel within the country to support client needs and business objectivesSkills4+ years of experience as an Account Executive2+ years of SaaS experience selling similar productsMust be fluent in Portuguese; proficiency in Spanish is also a plusStrong sales instincts and track record hitting and exceeding quotaExceptional written and verbal communicationComfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company sizesAbility to close net new business in a competitive landscapeExhibits a growth mindset, intellectual curiosity, and ambitionBenefitsCompetitive salary and meaningful equityComprehensive medical, dental, and vision coverageRegular compensation reviews - great work is rewarded!Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.Flexible paid time off policyPaid Parental Leave Program401k plan & matchIn-office bicycle storageFun events for employees, friends, and family!Company OverviewWe’re Intercom — the AI customer service company helping businesses deliver incredible customer experiences at scale. It was founded in 2011, and is headquartered in San Francisco, California, US, with a workforce of 1001-5000 employees. Its website is https://www.intercom.com.