[Remote] Account Executive - Global, Energy, Resources & Marine

Note: The job is a remote job and is open to candidates in USA. BCD Travel is a global company that helps businesses travel smart and achieve more. They are seeking an Account Executive responsible for managing small to medium-sized accounts, focusing on customer service, data analysis, and client relationship management.ResponsibilitiesMonitor customer feedback to identify and resolve issuesReview and resolve discrepancies, i.e. credit card reconciliationWork with customers to either develop a business plan or support the execution of the plan, when applicableExperience in Quality/Account management methodology and Customer ServiceWorking with CRM tools and thorough knowledge of appropriate technology enablersAnalyze and develop plans specific to client needs from a project experience standpointSkillsExperience in Quality/Account management methodology and Customer ServiceWorking with CRM tools and thorough knowledge of appropriate technology enablersAnalyze and develop plans specific to client needs from a project experience standpointAn history of working in a customer facing or expanded operational role in Energy, Resource and Marine Travel segment, specifically a solid understanding of crew mobility servicesKnowledge of project management and BCD Travel Products and ServicesExtensive knowledge of travel industry dynamics obtained through agency or procurement experience as well as business analysis and financial acumenGood command of the English languageKnowledgeable in travel industry client technology toolsYou have a College, Associate, or University degree or equivalent experienceBenefitsFlexible working hours and work-from-home or remote opportunitiesOpportunities to grow your skillset and careerGenerous vacation days so you can rest and rechargeA compensation package that feels fair to you, including mental, physical, and financial wellbeing toolsTravel industry professional perks and discountsAn inclusive work environment where diversity is celebratedCompany OverviewBCD Travel is a Leisure company. It was founded in 2006, and is headquartered in Pune, Maharashtra, IND, with a workforce of 10001+ employees. Its website is http://www.bcdtravel.com.Company H1B SponsorshipBCD Travel has a track record of offering H1B sponsorships, with 7 in 2025, 8 in 2024, 7 in 2023, 6 in 2022, 6 in 2021, 5 in 2020. Please note that this does not guarantee sponsorship for this specific role.