[Remote] Account Executive - Digital Sales - CCaaS

Note: The job is a remote job and is open to candidates in USA. TTEC Digital is a company that pioneers engagement and growth solutions to enhance customer experience. They are seeking a high-performing Enterprise Account Executive to drive new business growth across their CCaaS and Customer Experience solutions portfolio, focusing on identifying and closing new opportunities within enterprise and upper mid-market organizations.ResponsibilitiesGenerate new business revenue through the sale of CCaaS, AI, customer experience, and digital transformation solutionsDevelop and execute strategic account plans to identify and penetrate target accountsProspect and create pipeline through outbound business development activities, partner relationships, networking, referrals, and industry engagementEngage executive stakeholders, including CIOs, COOs, Customer Experience leaders, Contact Center leaders, and Operations executivesLead complex sales cycles from initial discovery through contract negotiation and closeCollaborate with Solution Architects, Consulting, Delivery, and Partner teams to develop tailored customer solutionsPosition multi-vendor CCaaS and CX solutions aligned to customer business objectivesManage sales opportunities, forecasting, and pipeline activity within CRM systemsRespond to RFPs, develop business cases, and present solution recommendations to executive audiencesConsistently achieve or exceed annual revenue and quota targetsEstablish trusted advisor relationships with customers and technology partnersSkills10+ years of mid market to enterprise level consultative solution-selling experience4+ years sales experience in CCaaS, Contact Center, CX, SaaS, Customer Service TechnologyProven success generating net-new business opportunities and closing complex enterprise dealsDemonstrated track record achieving or exceeding sales quotasExperience managing multi-stakeholder sales processes with enterprise organizationsStrong understanding of customer experience operations, contact center modernization, cloud migration, AI, automation, or related technologiesAbility to engage executive decision-makers and influence business outcomesExperience coordinating cross-functional teams throughout the sales processStrong presentation, negotiation, communication, and relationship-building skillsExperience selling CCaaS, customer experience, AI, workforce optimization, and contact center transformation solutions within one or more leading ecosystems, including NICE CXone, Genesys Cloud, Zoom Contact Center, Five9, Cisco, Microsoft, Google, or CognigyProven success selling complex technology and professional services engagements, including six-figure to multi-million-dollar opportunitiesEstablished relationships with enterprise contact center, customer experience, IT, and operations leadersBenefitsMedical, dental, visionTax-advantaged health care accountsFinancial and income protection benefitsPaid time off (PTO) and wellness time off.Company OverviewTTEC Digital is an IT consulting firm that provides CX strategy, data and analytics, and AI solutions. It was founded in 2022, and is headquartered in Greenwood Village, Colorado, USA, with a workforce of 1001-5000 employees. Its website is https://ttecdigital.com.Company H1B SponsorshipTTEC Digital has a track record of offering H1B sponsorships, with 3 in 2026, 26 in 2025, 18 in 2024, 17 in 2023, 26 in 2022, 12 in 2021, 11 in 2020. Please note that this does not guarantee sponsorship for this specific role.