[Remote] Account Executive Development Program - Virtual (Illinois, Massachusetts, Connecticut)

Note: The job is a remote job and is open to candidates in USA. Alight Solutions is a company that champions people and connects purpose with impact. They are seeking a candidate for the Account Executive Development Program, a 24-month developmental role focused on building skills in client management and business acumen within the benefits industry.ResponsibilitiesSupport the Strategic Account Executive in managing day-to-day client needs, including meeting preparation, follow-ups, and action trackingHelp build relationships with client contacts by providing timely responses, coordinating the right internal resources, and maintaining a high level of professionalismAssist with renewal and retention activities by gathering inputs, compiling materials, and supporting proposal/contract processes under guidanceCoordinate internal partners (delivery, operations, product, finance, legal) to help resolve client questions, service issues, and escalations, ensuring clear ownership and deadlinesMaintain account documentation (contact lists, meeting notes, risks/issues logs, success plans) and keep CRM/account records accurate and currentPrepare standard reporting and performance review materials (service metrics, milestones, outcomes) and help summarize insights for client discussionsIdentify potential cross-sell/upsell signals (new needs, pain points, organizational changes) and route opportunities to the SAE and appropriate teamsLearn and apply Alight solution knowledge and delivery basics to connect client needs to the right capabilities and next stepsSkills3–5 years of experience in account management, client success, sales support, consulting support, or customer-facing roles (HR/benefits, healthcare, brokerage, SaaS, or related industries preferred)Exposure to supporting employer or enterprise accounts (or comparable B2B clients) with multiple stakeholders; experience with 1,000+ employee accounts is a plusStrong written and verbal communication skills with the ability to present information clearly and professionallyDemonstrated organization and follow-through: able to manage multiple priorities, maintain detailed notes, and meet deadlinesFoundational problem-solving skills and comfort coordinating across teams to drive issues to resolutionGrowth mindset and curiosity to learn solutions, delivery processes, and consultative selling skillsComfort using CRM and productivity tools (e.g., Microsoft Office) to maintain account records, reporting, and documentationCollaborative, client-first approach with professionalism and discretion when handling sensitive client informationWillingness and ability to travel as needed to support business objectives, including client meetings, team collaboration, and on-site engagementsBenefitsHealth, dental and vision coverages starting Day OneWellbeing programsRetirement plans with contribution matchingGenerous time offParental leaveContinuing educationCareer growth opportunitiesFlexible working arrangements wherever possibleCompetitive total rewards packageContinuing education & trainingBonus and/or incentive eligibility are determined by role and levelComprehensive benefits packageCompany OverviewAlight Solutions is a cloud-based human capital technology company that offers HR and financial solutions. It was founded in 2017, and is headquartered in Chicago, Illinois, USA, with a workforce of 10001+ employees. Its website is https://www.alight.com.