[Remote] Account Executive, Client Services (Illinois or Indiana Based)
Note: The job is a remote job and is open to candidates in USA. Vaniam Group is a people-first, purpose-driven network of healthcare and scientific communications agencies. They are seeking an Account Executive to oversee the successful implementation of client SOWs, manage timelines and budgets, and ensure effective communication with clients and internal teams.ResponsibilitiesDemonstrate knowledge of therapeutic area of assigned account(s) and competitive environment as well as healthcare regulation implicationsDemonstrate knowledge of agency procedures, identify typical issues, and escalate appropriatelyEmploy ability to modify core product framework plans to form custom project plansEvaluates deliverables against Project BriefsShow resourcefulness and thoroughness in supporting the development of tactical plans (including budgets and timelines)Provide accurate and thorough documentation: status reports, contact reports, timelinesOwn day-to-day tactics and execution within agencySynchronize communications between account teams, support teams, vendors, and clientsAssist with budget development and ensure invoicing is consistent with agreed-upon payment termsKeep accurate record of time spent on client work and manages project burn rateAssists in project reconciliation and works with accounting to ensure accurate billingCommunicate basic agency recommendations to clients effectively and conciselyWork with client and internal teams to successfully execute scoped tacticsOther duties may be assigned to help drive deliverables within this roleSkillsBachelor's degree2+ years of client services experience1+ year of agency or pharmaceutical advertising experienceWorking knowledge of digital marketingGood working knowledge of pharmaceutical and biotech industries and scientific communicationsIs proactive and results oriented, with a commitment to accountabilityPossesses strong interpersonal skills, with the ability to interact effectively and professionally at all levels within the organization and with clientsProficiency in MS Office, Adobe, WebEx (or other similar systems)Excellent problem-solving skills, including the ability to analyze information skillfully, develop alternative solutions, and work well in group problem-solving solutionsStrong organizational skillsAbility to retain and protect confidential client and company informationOncology/hematology experienceExperience using cloud-based system servers such as EgnyteExperience working in a completely virtual environmentBenefits100% remote environment with opportunities for local meet upsPositive, diverse, and supportive culturePassionate about serving clients focused on Cancer and Blood diseasesInvestment in you with opportunities for professional growth and personal development through Vaniam Group UniversityHealth benefits 6 medical, dental, visionGenerous parental leave benefitFocused on your financial future with a 401(k) Plan and company matchWork-Life Balance and FlexibilityFlexible Time Off policy for rest and relaxationVolunteer Time Off for community involvementEmphasis on Personal WellnessVirtual workout classesDiscounts on tickets, events, hotels, childcare, groceries, etc.Employee Assistance ProgramsCompany OverviewVaniam Group offers consulting, scientific communication, expert engagement & insights-gathering services within the oncology field. It was founded in 2007, and is headquartered in Chicago, Illinois, USA, with a workforce of 201-500 employees. Its website is https://vaniamgroup.com/.