[Remote] Account Executive (Account Management)

Note: The job is a remote job and is open to candidates in USA. Syspro is a company focused on enhancing customer relationships and driving sales growth. They are seeking an Account Executive to manage key accounts, identify new sales opportunities, and ensure customer satisfaction while meeting financial goals.ResponsibilitiesBuilding and maintaining long term relationships with key stakeholders and providing real value-adding support, recommendations and solutions based on continual, accurate and in-depth exploration, analyses and integration of such customers' business requirementsIdentify new sales opportunities within existing accountsStrengthening and growing our SYSPRO account footprint by offering solutions and services as part of an end-to-end offeringEnsuring Profit & Loss (P&L) budgeted financial goals are reached or exceeded in key customer retention categories and drive customer longevityConceptualize and manage customer Share of Wallet (SoW) by means of campaigns and initiativesAssist, as SYSPRO product-solution advisor, in sales and pre-sales, in order to offer relevant solutions in response to customer needs and objectivesDevelop a trusted advisory relationship with key accounts, customer stakeholders and executive sponsorsFunction as liaison between SYSPRO internal teams and partners with the emphasis on collecting key customers’ business requirements and delivering on promisesEnsuring partner engagement with customers and SYSPRO. This includes possessing a thorough knowledge of the SYSPRO Partner ProgramMonitor Profit & Loss (P&L) per key accountTrack and monitor key customer business requirementsMonitor key customer satisfaction levelsMonthly and Quarterly forecasting, tracking and reporting of key account metricsSkillsBachelor's DegreeIn-depth experience within the manufacturing and/or distribution industry (8 years plus)Proven account management or other relevant experienceStrong and broad cross-functional business process knowledgeERP industry experience (Advantageous)Target Market Industry Experience (Advantageous)Benefits13 paid company holidays in 202620 vacation days6 wellness days401k from day one of hireHealth/Dental/Vision Insurance the first of the month after hireLife insuranceBonus/ commissionMaternity and Paternity LeaveCompany OverviewSYSPRO offers an enterprise resource planning software solution that assists manufacturers and distributors to manage their businesses. It was founded in 1978, and is headquartered in Costa Mesa, California, USA, with a workforce of 501-1000 employees. Its website is https://asia.syspro.com.