[Remote] Account Executive

Note: The job is a remote job and is open to candidates in USA. Effodio, Inc. is a company founded by industry veterans from leading tech companies, focused on revolutionizing application and infrastructure analytics in the cloud. They are seeking an Account Executive to drive sales of their Enterprise software, manage client relationships, and ensure customer success through effective engagement and strategy.ResponsibilitiesOwn the Client Relationship: You will drive the deal strategy, serve as the trusted advisor and primary point of contact for assigned accounts, and build long-lasting, value-driven partnershipsDrive Customer Success: Understand customer goals, usage patterns, and pain points to proactively guide them toward success with our platformEnsure Retention & Growth: Monitor account health and engagement levels to identify risks early and uncover opportunities for renewals, expansions, and upsellsAct as the Customer’s Advocate: Provide client feedback to internal teams to help influence product direction, support strategy, and enhance the overall user experienceDeliver Business Reviews: Run periodic check-ins and executive-level business reviews that demonstrate and reinforce Effodio’s strategic valueCoordinate Internally: Partner with Sales, Engineering, and Product teams to align on customer goals and ensure timely, collaborative delivery of deliverablesTrack and Report: Maintain account plans and provide regular reporting on account status, opportunities, and risks to internal stakeholdersSkills5+ years of experience as an Account Executive, selling in cloud, SaaS, infrastructure, or data platform environmentsStrong technical acumen with a solid understanding of cloud and on-prem platforms (AWS, GCP, or Azure) and related infrastructure toolsProven track record of managing enterprise accounts and successfully driving adoption, retention, and growthExcellent communication and presentation skills. You can engage both technical and non-technical stakeholdersExperience delivering client-facing business reviews and crafting tailored success plansA customer-first mindset and a proactive, empathetic approach to solving problemsHighly organized and detail-oriented with the ability to manage multiple priorities in a fast-paced environmentJob applicants must have legal authorization to work in the United StatesBenefitsCompetitive salary and stockCompany OverviewEffodio gives SRE and Ops teams for the first time the ability to easily and automatically discover the source of issues in their cloud environments. It was founded in 2022, and is headquartered in Santa Clara, California, USA, with a workforce of 11-50 employees. Its website is https://www.effodio.com/.