[Remote] Account Director, Creative, Palladian Partners (Contingent)

Note: The job is a remote job and is open to candidates in USA. Palladian Partners, Inc. is a nonprofit organization focused on improving health outcomes for underserved populations. They are seeking an Account Director to manage complex projects and client relationships, ensuring high-quality deliverables while mentoring junior team members and driving business growth.ResponsibilitiesOversee and direct planning, research, content, and strategy development of complex effortsBe a trusted advisor to clients and external partners who touch the client’s business, as well as with internal project teamsTake responsibility and accountability for larger projects, including the work and the processCreate momentum within the team to deliver high quality work and identify opportunities to drive growthThink one step ahead, identifying potential opportunities and next steps needed, flagging risks, and coming up with solutions for how the team can fulfil or overcome themProvide direction and feedback to junior team members in daily and ongoing responsibilities; mentoring them for growth within the teamDesign and implement process improvement efforts in strategic and innovative waysPrioritize and delegate assignments and requirements, as neededModel and encourage company valuesInfluence decisions and drive changeParticipate in the hiring and onboarding of new team membersHelp drive the new business process including organic growthSkillsBachelor's degree or higher in communications, graphic design, or related field8+ years of experience in communications and/or design roles; health focus preferredFamiliarity with federal accessibility standards for digital products is a mustStrong written and verbal communication skillsAction-oriented, organized, proactive, and adaptable approach to complex account and team management and developmentDemonstrated track record in building team and client relationships and delivering programsBroad-based exposure to all skill areas, including discipline (e.g., strategic communications, marketing, PR, digital strategy), news business development, writing and presentations, media relations, and consultative sellingDemonstrated attention to detail and commitment to customer serviceCandidates must be currently eligible to work in the United States; sponsorship is not availableAll work must be performed within the continental U.S. for the duration of employment, unless required by contractAbility to work core hours aligned with Eastern Time, unless otherwise approved by your managerRemote employees must maintain a dedicated, ergonomically appropriate workspace free from distractions, with reliable internet and a mobile device that supports efficient workBecause this role supports federal clients, you'll need to complete a federal background investigation to determine your suitability for federal employmentYou may also be required to obtain an HHS Personal Identity Verification (PIV) Badge in addition to Palladian's standard background processPrior communications firm and/or government or government consulting experience preferredMultimedia/video experience strongly preferredA Ph.D. may be substituted for 3 years of required experience with a master's degree or for 4 years with a bachelor's degreeBenefitsCompetitive Medical, Dental and Optical plansGenerous Paid Time Off, 8 Company observed holidays plus 3 floating holidaysTuition Assistance401K Plan (3% employer contribution plus opportunity for gainsharing)Life, AD&D & Disability coverageA flexible work environment and more!Company OverviewAt Palladian Partners, we believe that exceptional communication improves lives. It was founded in 1996, and is headquartered in Silver Spring, Maryland, USA, with a workforce of 51-200 employees. Its website is http://palladianpartners.com.