Remarketing Solutions Title Clerk I

GM Financial is dedicated to promoting an inclusive culture within its Remarketing Solutions department. The Remarketing Solutions Title Clerk I role focuses on ensuring the timely execution of title workflows, maintaining documentation, and collaborating with various stakeholders to resolve title-related issues. Responsibilities Ensure timely execution of title workflows to meet state service-level agreements for GMF and GM remarketed inventory Maintain high-quality documentation of follow-ups and system updates Partner with vendors, dealers, and internal teams to resolve title-related delays and issues Research and resolve aging, exceptions, and escalated accounts; escalate to leadership when necessary Complete and submit auction title paperwork accurately and on time, adhering to state, federal, and company regulations Audit auctions daily to ensure compliance with title processes and company policies Make cost-effective decisions for document shipping and ensure title fees are entered correctly in systems Support leadership strategies, projects, and initiatives while troubleshooting system defects and workflow delays Skills High School Diploma or equivalent Strong knowledge of lien processes, auto finance, and compliance with state and federal guidelines Proficient in Microsoft Office (Word, Excel, Outlook) and technology systems such as Remarketing Solutions System and AutoIMS Excellent oral and written communication skills with ability to build relationships and collaborate effectively Highly detail-oriented with strong time management and prioritization skills Demonstrated ability to work independently and multi-task in fast-paced, high-pressure environments Expert critical thinking, problem-solving, and decision-making capabilities, including financial impact analysis Skilled in researching complex issues across multiple systems and interpreting quantitative and qualitative data Proven reliability, dependability, and ownership in completing responsibilities Ability to thrive in team settings while exercising independent judgment and cost-effective decision-making 0-2 years In a title processing or lien perfection role Benefits 401K matching Bonding leave for new parents (12 weeks, 100% paid) Tuition assistance Training GM employee auto discount Community service pay Nine company holidays Company Overview GM Financial is the captive finance company and a wholly-owned subsidiary of General Motors Company. It was founded in 1992, and is headquartered in Fort Worth, Texas, USA, with a workforce of 5001-10000 employees. Its website is