Registration Support Officer

Remote Full-time
CIRO (Canadian Investment Regulatory Organization) is dedicated to upholding high regulatory standards in the investment industry. The Registration Support Officer plays a crucial role in processing registration applications and ensuring compliance with regulatory requirements in the Canadian capital markets. Responsibilities Supports the processing of registration filings with CIRO and on the NRD through quality, timely and consistent reviews of registration-related information Reviews certain registration filings such as notices of end of registration for registered individuals and escalates matters in accordance with established protocols Supports the department’s gatekeeper functions by accurately reviewing background check results supporting registration (such as bankruptcy checks) and processing other checks using internal and external sources Provides administrative support for the department, including for industry member file copy requests Corresponds with filers and their representatives requesting further information where applicable Conducts initial review of Approved Person Supervision Reports and escalates where required Maintains detailed records and adheres to policies and procedures for reviewing, analyzing and recording of filings Supports information resources that assist with registration functions Liaises with CIRO Regional Offices to provide information on registration filings Assists with other department initiatives where required Skills Post-Secondary education (University Degree or College Diploma) Canadian Securities Course and the Conduct and Practices Handbook Course or other related courses are considered assets One to two years of experience with the financial industry or equivalent is an asset An understanding of CIRO Rules and related policies, and instruments is an asset Experience with NRD Detail oriented with good analytical and problem-solving skills Ability to work in fast-paced high-volume environments Strong written and verbal communication skills Strong service skills when dealing with members and the public Ability to deal with confidential information in a sensitive manner Good file management and organizational skills Ability to work proactively and independently, to prioritize and complete tasks within established service timelines Proficiency with a variety of computer software applications, including MS Word, Excel Benefits Performance based bonus Employer paid Health Benefits and Spending Account that offer flexibility to meet your individual or family needs as of day one. Defined Contribution Pension Plan with company matching that starts on your first day of employment. Paid flex days and sick days Vacation days Maternity/Paternity Leave of Absence top up Paid continuous learning and continuing development including designations. Company Overview CIRO / OCRI is a self-regulatory organization that offers regulatory functions for investment, mutual fund dealers, and trading. It was founded in 1998, and is headquartered in Toronto, Ontario, CAN, with a workforce of 201-500 employees. Its website is
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