Regional Sales Specialist
A GREAT CAREER starts with a GREAT COMPANY! Apply to join our team of servant leaders today! THE DIFFERENCE IS OUR PEOPLE. Our associates answer a calling to serve seniors and their families every day. We believe in continually investing in these servant hearts; we envision them to be our future servant-centered leaders. We’ve achieved GREAT PLACE TO WORK status EIGHT YEARS IN A ROW. CAREER DEVELOPMENT. We reward our associates’ outstanding work and assist with career development to help fulfill their dreams! Faith Driven and Mission-Centered. Our mission “To Welcome, To Care, To Serve” derives from four primary points of view (Purpose, Passion, Platform, and Potential) which inspire our associates to recognize and celebrate one another’s God-given gifts through service. Full Benefits Package & On-Demand Pay available!: This opportunity includes a full benefits package (including medical, dental, and vision insurance, 401(k) with matching, tuition reimbursement, and more, as well as on-demand pay in between paychecks!Do you have a passion for serving seniors and helping find a place for them to call their forever home? Watercrest Senior Living is looking for a Sales Specialist to join our joining team to support, train and educate our communities on creating a meaningful, memorable, and unique experience starting at the first point of connection. This position is a remote travel role and must be able to do heavy travel to our communities through the states of FL, SC, and VA. GENERAL SUMMARY:The Regional Sales Specialist is a trusted advisor to community sales teams, potential residents and their families, along with the community at large, and establishes a working rapport with onsite Sales/Marketing and Leadership staff. The Regional Sales Specialist focuses his/her attention on implementing sales and marketing growth strategies as developed by the Vice President of Sales Operations, assisting communities to achieve and exceed budgeted census, and reports goals, results, and routine feedback about status of community and sales team of assigned communities to Regional Director of Operations and/or Vice President of Sales Operations.ESSENTIAL JOB FUNCTIONS:Servant Leadership directs all aspects of decision making, and the Regional Sales Specialist respects and adheres to sales calls, reporting, information submittal, and other potential required deadlines as set forth by the companyAssist with onsite sales support in such instances where positions are temporarily open or physically unfilled, or otherwise may require physical presence in the communityWhen supporting within communities, responsible for handling incoming inquiry calls, community tours, and establishing detailed follow up steps with prospects and families, including detailed entry into customer relationship manager programEvaluate that the assigned communities’ sales leaders maintain current, accurate and appropriate reports regarding census, sales, and marketing effortsAssist communities with general sales and marketing support questionsAssist communities as needed with planning, developing and coaching through execution active 12-month sales and marketing plans, and monthly reviews of these plansAssist communities with providing expertise on analysis and advisement for local advertising and event efforts that assure compliance with company protocol, assist with submitting proper requests for company-produced advertisement copyAssist with completion(as necessary)and monitoring of competitive analysesAssist communities with planning and coaching related to professional outreach efforts, including medical and business professionals Assist communities with planning and hosting events for prospects and referral sourcesPossesses and maintains a strong knowledge of the community’s services, programs, team member’s backgrounds, talents and offerings Responsible for clear and frequent communication with community sales teams and home office leadership Creates positive relations with regional and community teams through recognition of excellent performance and promotion of teamworkAssist with sales training classes, on-the-job training and orientation programs for all associates regarding sales as requestedOther duties pertaining to the Regional Sales Specialist role as requiredExtensive travel as required, including overnight and multiple daysKNOWLEDGE, SKILLS AND ABILITIES:Able to communicate effectively with all levels of management, team members, residents, family members, guests, vendors, referral sources, and outside contacts’Basic computer skills, including but not limited to Word, Excel, and entering complete and detailed data into computer Customer Relationship Management program, and maintaining sales and marketing plan and competitive analysis spreadsheetsAbility to work independently with minimum supervision; problem-solving, conflict management, budgeting.Neat, professional, courteous manner and appearanceOrganizational skillsAbility to effectively lead and motivate sales teamsKnowledge of current Federal and State laws pertaining to IL, AL,MC communitiesAble to make independent decisionsMust be able to communicate in a warm, friendly and caring manner Must be familiar with and adhere to guidelines related to the Fair Housing Act (FHA) and the American with Disabilities Act (ADA) Must possess a passion to work with and around senior citizensKnowledge of customer service principles and practicesTravel as required, including overnight and multiple daysMust possess current driver’s license and appropriate driving recordEDUCATION REQUIREMENTS:High School Diploma or equivalentBachelor Degree preferredEXPERIENCE REQUIREMENTS:Five(5) years in the senior living environment; minimum three to five(3-5) years in senior living salesProven senior living sales and referral track recordMarketing experience a plusCORE COMPETENCIES:Sales MindedVisionaryExecute StrategyExcellent CommunicatorPHYSICAL REQUIREMENTS: The following physical demands are representative of those that must be met to successfully perform the essential functions of this position:Able to stand or walk 75% of the dayAble to drive to outside sales calls or potential resident assessmentsAble to concentrate with frequent interruptionsAble to work under stress and in emergency situationsAble to work under conditions that require sitting, standing, walking, reaching, pulling, pushing, and graspingAble to talk and hear effectively in order to convey instructions and information to residents and team membersOccasionally lift/carry up to 50 poundsAbility to travel interstate destinations
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