Records Retrieval Background Investigator
Description Job Title: Research Investigator 1 Job Location: Fully Remote – equipment provided Job Type: Full-Time, Billable Hours, Non-exempt Compensation: $17 - $20/hour, paid weekly Reports To: Regional Manager Full-Time Benefits: • Paid Time Off and Paid Holidays • Health, Dental, Vision, Employer Paid Life Insurance, Supplemental Health Benefits, Flexible Spending Accounts • 401K with Company Match We are seeking a detail-oriented and intellectually curious Research Investigator to join our Research and Litigation Support Department. This fully remote, full-time role involves conducting desktop-based investigations and record retrievals to support insurance claims and fraud investigations. The ideal candidate is a self-starter with a strong work ethic, possesses excellent analytical skills, and has a passion for uncovering information. About Us: Frasco is a leading provider of investigative services for our clients in the insurance industry. We are committed to delivering accurate, high-quality investigation services to meet our clients' expectations. Essential job functions include, but are not limited to: • Conduct desktop investigations using online databases and public records to locate individuals, assets, and background information • Retrieve various records, including court documents, police reports, medical records, and death certificates • Perform searches across multiple jurisdictions: county, state, and federal criminal and civil courts, sex offender registries, and sanction/debarment lists • Prepare clear, concise, and objective investigative reports • Review case assignments and documentation to determine investigative objectives and client expectations • Maintain accurate daily timesheets and expense reports • Provide litigation support and assist with subpoena-related tasks • Communicate professionally with internal teams and clients • Maintain confidentiality and handle sensitive or graphic content with discretion Requirements Records Retrieval Research Investigator candidates must have: • Exceptional attention to detail and commitment to accuracy • Excellent written and verbal communication skills • Ability to analyze and synthesize large volumes of information • Strong organizational and time management skills; ability to prioritize and multitask • Proficiency in Microsoft Office and general PC literacy • Typing speed of 50+ WPM • Ability to work independently and collaboratively in a remote environment • Must pass comprehensive background checks (National, Federal, and County) • Willingness to adapt to unpredictable schedules and changing priorities • Ability to work during corporate business hours • Ability to model behaviors that reflect Frasco’s core values • If required by your residential state, a private investigator's license or the ability to obtain one Preferred Qualifications/Experience: • Associate’s or Bachelor’s degree in Criminal Justice or a related field • Minimum 2 years of experience in investigations, record research, or a litigation support environment • Strong knowledge of public records, subpoenas, and investigative research techniques • Military veterans are strongly encouraged to apply • Multilingual is a plus Additional Information: • Approximately 40 hours per week • Opportunities for cross-training and career development Start your career with a leader in the investigations industry that is financially stable, experiencing considerable growth, and whose history spans over 60 years! Ready to make a difference? Apply now! All replies are confidential Equal Employment Opportunity Employer PM18 Apply tot his job