Receptionist/Live Chat Representative INTERNSHIP PT-FT- WORK FROM HOME
The duties and responsibilities include performing the day-to-day administrative secretarial and receptionist functions of the facility in accordance with current established procedures, and as directed by the Office Supervisor.
KEY RESPONSIBILITIES:
1. Answers incoming telephone calls and direct to appropriate person or department.
2. Maintains confidentiality of all pertinent personnel information in accordance with the Privacy
Act, as well as established personnel policies governing the release of information.
3. Types documents, reports, letter, etc. at least 50 words per minute with high accuracy.
4. Remains at repetitious tasks for long periods of time while completing paperwork, etc.
5. Recognizes, respond to and/or report resident emergency situations immediately.
6. Maintains strict confidentiality on all facility data.
7. Communicates with and support residents, families, visitors, etc.
8. Maintains privacy of records, conditions and other information relating to residents, employees and facility.
9. Performs assigned tasks in accordance with policies and procedures, and as instructed by
the Administrator.
10. Notifies supervisor of pending absence or tardiness within the time frame described in personnel handbook.
11. Operates copier, office machines, computer, etc., as directed.
12. Prepares and mail statements in accordance with established billing procedures.
13. Assists in preparing time cards and distributing payroll checks.
14. Maintains current file and listing of residents, emergency phone numbers of on-call personnel, key personnel, etc.
15. Greets visitors, guests, residents, sales people and others, and monitor or report suspicious persons or situations to the Administrator.
16. Receives, sorts and distributes mail as directed.
17. Refers difficult and conflicting interactions or situations to Administrator or appropriate department head.
18. Conducts annual salary and wage surveys and reports finding to the Administrator.
19. Assists in reporting complaints and grievances from residents, families, visitors and partners.
20. Assists with completing forms, reports, etc., that are not considered as essential functions.
21. Assists with supply inventory.
KNOWLEDGE, SKILLS, ABILITIES:
• Attends and participates in continuing educational programs to keep abreast of changes in your field as well as to maintain current license/certification, as required.
• Attends and participates in mandatory in-services.
• Honors patients/residents’ rights to fair and equitable treatment, self-determination, individuality, privacy, property and civil rights, including the right to wage complaints.
• Complies with corporate compliance program.
• Reports job-related functions/tasks that involve occupational hazards including exposure to blood and body fluids and others as necessary.
• Follows established safety regulations, to include fire protection & prevention, smoking regulations, infection control, etc.
• Follows established safety procedures when performing tasks and/or working with equipment.
MINIMUM EDUCATION REQUIRED:
High school diploma or equivalent
MINIMUM EXPERIENCE REQUIRED:
At least six (6) months experience in payroll, insurance and/or clerical position.
Apply Now
KEY RESPONSIBILITIES:
1. Answers incoming telephone calls and direct to appropriate person or department.
2. Maintains confidentiality of all pertinent personnel information in accordance with the Privacy
Act, as well as established personnel policies governing the release of information.
3. Types documents, reports, letter, etc. at least 50 words per minute with high accuracy.
4. Remains at repetitious tasks for long periods of time while completing paperwork, etc.
5. Recognizes, respond to and/or report resident emergency situations immediately.
6. Maintains strict confidentiality on all facility data.
7. Communicates with and support residents, families, visitors, etc.
8. Maintains privacy of records, conditions and other information relating to residents, employees and facility.
9. Performs assigned tasks in accordance with policies and procedures, and as instructed by
the Administrator.
10. Notifies supervisor of pending absence or tardiness within the time frame described in personnel handbook.
11. Operates copier, office machines, computer, etc., as directed.
12. Prepares and mail statements in accordance with established billing procedures.
13. Assists in preparing time cards and distributing payroll checks.
14. Maintains current file and listing of residents, emergency phone numbers of on-call personnel, key personnel, etc.
15. Greets visitors, guests, residents, sales people and others, and monitor or report suspicious persons or situations to the Administrator.
16. Receives, sorts and distributes mail as directed.
17. Refers difficult and conflicting interactions or situations to Administrator or appropriate department head.
18. Conducts annual salary and wage surveys and reports finding to the Administrator.
19. Assists in reporting complaints and grievances from residents, families, visitors and partners.
20. Assists with completing forms, reports, etc., that are not considered as essential functions.
21. Assists with supply inventory.
KNOWLEDGE, SKILLS, ABILITIES:
• Attends and participates in continuing educational programs to keep abreast of changes in your field as well as to maintain current license/certification, as required.
• Attends and participates in mandatory in-services.
• Honors patients/residents’ rights to fair and equitable treatment, self-determination, individuality, privacy, property and civil rights, including the right to wage complaints.
• Complies with corporate compliance program.
• Reports job-related functions/tasks that involve occupational hazards including exposure to blood and body fluids and others as necessary.
• Follows established safety regulations, to include fire protection & prevention, smoking regulations, infection control, etc.
• Follows established safety procedures when performing tasks and/or working with equipment.
MINIMUM EDUCATION REQUIRED:
High school diploma or equivalent
MINIMUM EXPERIENCE REQUIRED:
At least six (6) months experience in payroll, insurance and/or clerical position.
Apply Now