Ramp Agent - VPS

• *Department:** Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. • *Job Description:**\* For external applicants only: (1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of Florida. (2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inperson and not selected for the Ramp Agent position at VPS within the last 12 months.\* • *Pay & Benefits:** Pay of $20.03 per hour*, with the opportunity for future increase per applicable collective bargaining agreement wage scale based on time in position. Opportunities for overtime and shift premiums. • *Benefits you’ll love:** Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) Southwest will help fund your Retirement Savings Plan, which includes a dollarfor-dollar 401(k) Company match contribution up to 10% of your eligible earnings Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan—when Southwest profits, you profit\* Competitive health insurance for you and your eligible dependents Southwest offers health plan coverage options that start from the first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment. • *Explore more benefits you’ll love:** Looking for a role where you’ll be at the heart of every successful departure? Ramp Agents at Southwest work outside to guide planes, move bags and cargo, help with de-icing planes during cold weather, and help keep our operation running smoothly. It’s a busy, hands-on job where working together helps flights leave on time. Whether you're an aviation pro or just starting to learn about the industry, you’ll gain valuable experience and learn new things in this role — all while helping Southwest run safely and on schedule. See what a day on the ramp looks like: swa.is/DayOnTheRamp Additional details This role is part of a Collective Bargaining Agreement (CBA), which means pay, schedules, and other job details are set through an agreement with the labor union. Work schedules are based on seniority and may include early mornings, late nights, weekends, and holidays. There may be times when mandatory overtime is required to support flight operations, but there are also opportunities to trade shifts and find a schedule that works for you. U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. • *Learn more about becoming a Ramp Agent and check out the FAQs:** careers.southwestair.com/southwest-ramp-agents We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Duties and Responsibilities Provide friendly service to and maintains positive relationships with all internal and external Customers Work in a cooperative spirit to ensure the success of our Company Responsible for providing legendary Customer service to people desiring to travel, use cargo or baggage service by servicing aircraft at ramps and terminals Load, unload, service, guide, and direct Company Aircraft Receive and record Customer baggage, air freight, mail and company materials as required Handle all aspects of loading, stowing and unloading baggage, cargo airmail, air freight, ballast and company materials according to a predetermined plan received either electronically or manually from an Operations Agent. Submits, either electronically or manually, a Cargo Bin Loading Slip (CBLS) to an Operations Agent Pick up, deliver, and transport cargo and baggage to and from aircraft and prepares records in connection with these responsibilities Warehouses, weighs, stacks, picks up and delivers air cargo, checks air cargo handled against accompanying forms to identify any mishandling or discrepancies and corrects routine errors Safeguards Customers' baggage, air cargo, air mail, and COMAT from weather, loss, theft