Radiology Care Coordination Specialist- Remote Opportunity
Employment Type:
Full time
Shift:
Description:
POSITION PURPOSE
Ensures the coordination of the next level of service/care/needs for the patient with incidentalfindings and lung cancer screening on radiology exams through the daily tracking board. Acts asa resource to patient, family or physician calling for assistance, and works collaboratively with theFIND/LCS program Nurse Navigators.
ESSENTIAL FUNCTIONS
1. Knows, understands, incorporates and demonstrates the mission, vision and values of TrinityHealth in leadership, behaviors, practices and decisions.
2. Tracks and documents interventions and outcomes. Ensures appropriate data are collected totrack program interventions and outcomes. Ensures appropriate and timely communication ofpatient progress to referring physicians and other care providers
3. Coordinates scheduling/referring of patient to specialty providers throughout the healthcaresystem. Prepares patients for appointments, providing information in a clear understandablemanner and providing written follow-up in the manner patient prefers (text, email, mail etc.)Serves as a direct contact and resource for patient and family, providing emotional supportand education.
4. Acts as a resource for patient scheduling, clinical resource management, patient access andothers as necessary to ensure appropriate patient access and follow-up. Demonstratesexcellent critical thinking skills as they interview patients and gather information to assureaccurate and timely assessment and intake into the program, entering information into allcomputer systems necessary.
5. Reviews radiology reports. Compiles and reviews information contained within reports to assistand support the following of algorithms, generation of documents, and formalized processesfor transition in commonly followed care pathways.
6. Attends care conferences, tumor boards and other meetings as necessary. Ensures thatappropriate patient data are available for conference.
7. Collaborates with program stakeholders in support of data collection for registry participation,quality reporting, etc.
8. Collaborates on performance improvement activities as indicated by outcomes in programefficiency, patient experience and outcomes.
9. Provides feedback instrumental to current program change to support ongoing improvement ofthe program model.10. Maintains good rapport and cooperative relationships. Approaches conflict in a constructivemanner. Helps to identify problems, offer solutions, and participate in their resolution.
11. Maintains the confidentiality of information acquired pertaining to patient, physicians,colleagues, and visitors to Trinity Health. Discusses patient and hospital information onlyamong appropriate personnel in appropriately private places.
12. Assumes responsibility for performance of job duties in the safest possible manner, to assurepersonal safety and that of coworkers, and to report all preventable hazards and unsafepractices immediately to management.
13. Performs other duties as assigned.
14. Maintains a working knowledge of applicable Federal, State, and local laws and regulations,Trinity Health Integrity and Compliance Program and Code of Conduct, as well as otherpolicies and procedures to ensure adherence in a manner that reflects honest, ethical, andprofessional behavior.
MINIMUM QUALIFICATIONS
1. High school diploma. At least one year of post-high school medical education. Associatedegree preferred.
2. At least one (1) year of clinical oncology health care or hospital-based experience.
3. Demonstrated interpersonal skills in order to interact and communicate with patients andmedical staff.
4. Comprehensive understanding of medical terminology.
5. Ability to function autonomously, self-directed with a high level of judgment and decision-making.
6. Demonstrated organizational skills necessary to develop and manage multiple monitoringsystems.
7. Demonstrated proficiency in computer databases and software to include Excel, Word. Preferprior Epic experience.
8. Demonstrated ability to effectively problem solve with internal and external customers andsystems.
9. Must be comfortable operating in a collaborative environment.
10. Must possess a personal presence characterized by a sense of honesty, integrity, and caringwith the ability to inspire and motivate others to promote the philosophy, mission, vision, goals,and values of Trinity Health.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
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Full time
Shift:
Description:
POSITION PURPOSE
Ensures the coordination of the next level of service/care/needs for the patient with incidentalfindings and lung cancer screening on radiology exams through the daily tracking board. Acts asa resource to patient, family or physician calling for assistance, and works collaboratively with theFIND/LCS program Nurse Navigators.
ESSENTIAL FUNCTIONS
1. Knows, understands, incorporates and demonstrates the mission, vision and values of TrinityHealth in leadership, behaviors, practices and decisions.
2. Tracks and documents interventions and outcomes. Ensures appropriate data are collected totrack program interventions and outcomes. Ensures appropriate and timely communication ofpatient progress to referring physicians and other care providers
3. Coordinates scheduling/referring of patient to specialty providers throughout the healthcaresystem. Prepares patients for appointments, providing information in a clear understandablemanner and providing written follow-up in the manner patient prefers (text, email, mail etc.)Serves as a direct contact and resource for patient and family, providing emotional supportand education.
4. Acts as a resource for patient scheduling, clinical resource management, patient access andothers as necessary to ensure appropriate patient access and follow-up. Demonstratesexcellent critical thinking skills as they interview patients and gather information to assureaccurate and timely assessment and intake into the program, entering information into allcomputer systems necessary.
5. Reviews radiology reports. Compiles and reviews information contained within reports to assistand support the following of algorithms, generation of documents, and formalized processesfor transition in commonly followed care pathways.
6. Attends care conferences, tumor boards and other meetings as necessary. Ensures thatappropriate patient data are available for conference.
7. Collaborates with program stakeholders in support of data collection for registry participation,quality reporting, etc.
8. Collaborates on performance improvement activities as indicated by outcomes in programefficiency, patient experience and outcomes.
9. Provides feedback instrumental to current program change to support ongoing improvement ofthe program model.10. Maintains good rapport and cooperative relationships. Approaches conflict in a constructivemanner. Helps to identify problems, offer solutions, and participate in their resolution.
11. Maintains the confidentiality of information acquired pertaining to patient, physicians,colleagues, and visitors to Trinity Health. Discusses patient and hospital information onlyamong appropriate personnel in appropriately private places.
12. Assumes responsibility for performance of job duties in the safest possible manner, to assurepersonal safety and that of coworkers, and to report all preventable hazards and unsafepractices immediately to management.
13. Performs other duties as assigned.
14. Maintains a working knowledge of applicable Federal, State, and local laws and regulations,Trinity Health Integrity and Compliance Program and Code of Conduct, as well as otherpolicies and procedures to ensure adherence in a manner that reflects honest, ethical, andprofessional behavior.
MINIMUM QUALIFICATIONS
1. High school diploma. At least one year of post-high school medical education. Associatedegree preferred.
2. At least one (1) year of clinical oncology health care or hospital-based experience.
3. Demonstrated interpersonal skills in order to interact and communicate with patients andmedical staff.
4. Comprehensive understanding of medical terminology.
5. Ability to function autonomously, self-directed with a high level of judgment and decision-making.
6. Demonstrated organizational skills necessary to develop and manage multiple monitoringsystems.
7. Demonstrated proficiency in computer databases and software to include Excel, Word. Preferprior Epic experience.
8. Demonstrated ability to effectively problem solve with internal and external customers andsystems.
9. Must be comfortable operating in a collaborative environment.
10. Must possess a personal presence characterized by a sense of honesty, integrity, and caringwith the ability to inspire and motivate others to promote the philosophy, mission, vision, goals,and values of Trinity Health.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Apply tot his job
Apply To this Job