Quality & Process Improvement Analyst
About the Opportunity This team seeks a Quality and Process Improvement Analyst to execute the compliance program by assessing, investigating, auditing, and documenting results against established standards, policies, and procedures. The initial focus will be on operations, with potential expansion to sales, engineering, and product areas. Responsibilities • Observe, investigate, and audit processes within assigned business segments or functional areas • Assist in the Proctor Error Report process and prepare documentation and quality compliance reports by collecting and summarizing information and trends • Share knowledge and provide coaching on processes and systems within the team and cross-functionally as needed • Assist in identifying and documenting process risks and their impacts; help develop methods to reduce risks • Support other relevant projects as assigned Requirements • Experience with related applications and/or in the Higher Education or Academic industry preferred • Assertive and able to collaborate effectively within a team • Process-oriented with the ability to manage multiple projects, prioritize, and meet deadlines • Comfortable working independently with good judgment on when to escalate issues • Results-focused, resourceful in problem-solving, and confident in decision-making • Advanced written and verbal communication skills • High energy and persistent optimism in achieving outcomes • Proficiency in Microsoft Office Benefits & Perks • Competitive salary • 401(k) plan with company matching and immediate vesting (100% of first 3%, 50% of next 2%) • Health, dental, and vision insurance with substantial employer funding for employees and dependents • Generous flexible time off policy • Professional development opportunities • Remote and hybrid work options • Supportive work environment Additional Information • Work schedule: Tuesday through Saturday • Hours: 7 AM to 3:30 PM CST Note “RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.”