Quality Assurance/Business Analyst (Carmel, IN)

BeneSys, Inc. is seeking a motivated self-starter to join their team as a Quality Assurance Business Analyst. In this role, you will work with the QA team to test development changes and the BA team to investigate client-reported issues, provide training, and write documentation. A background in health insurance or SaaS is helpful but not required.ResponsibilitiesDocument and track change requests in the IT ticket systemTesting of new system releases and patchesDocument changes to systemWork with development team to design user-friendly software solutionsAssist with implementation team to manage projects as neededProvide customer support and end-user training as neededTroubleshooting of claims processing and system issuesDocument proceduresProvides analysis, definition, and direction to computer applications related development and maintenance activitiesEnsures correct business functionality, requirements, and industry standards are addressed within the software applicationRegular and predictable attendance is an essential function of this jobSkillsBachelor's degree or higher - preferredExperience working in medical claims processing, medical coding, or software configuration - preferredEnthusiasm for learning new things and a willingness to become a subject matter expert in SpyglassExcellent communication skills (written and verbal)Ability to calculate accumulators involved in claims processing, such as different out of pocket and coordination of benefit methodologiesApplicant must be located in the greater Indianapolis area and able to commute to our Carmel, IN officeRegular and predictable attendance is an essential function of this jobBackground knowledge in health insurance and/or Software as a Service (SaaS)Benefits12 paid holidaysPaid Time Off (PTO)3 days paid bereavementUp to 20 days paid jury leaveMedical, dental, and vision insurance, with option for dependent coverageCompany-paid basic life, short-term disability, long-term disability, and AD&D insurance401k with employer matchTuition reimbursement programCareer development opportunitiesReferral bonus for all successful full-time referralsAnnual opportunities for increasesCompany OverviewBeneSys is a team of dedicated Taft-Hartley Trust Fund Specialists. BeneSys understands the nuances of Taft-Hartley benefit plans. It was founded in 1979, and is headquartered in Troy, Michigan, USA, with a workforce of 501-1000 employees. Its website is https://benesys.com.Company H1B SponsorshipBeneSys, Inc. has a track record of offering H1B sponsorships, with 1 in 2025, 1 in 2024. Please note that this does not guarantee sponsorship for this specific role.



Apply To This Job