Quality Assurance Specialist

Cetera Financial Group is seeking a detail-oriented Quality Assurance Specialist to oversee all quality assurance activities. The role involves developing and implementing quality assurance policies, conducting tests and inspections, and identifying production or product issues while presenting solutions. Responsibilities Preparing and implementing quality assurance policies and procedures Performing routine inspections and quality tests Identifying and resolving workflow and production issues Ensuring that standards and safety regulations are observed Addressing and discussing issues and proposed solutions with superiors Documenting quality assurance activities and creating audit reports Making recommendations for improvement Creating operating manuals Communicating with other team members to solve problems Following up with the appropriate channels when mistakes are found Skills High school diploma/GED required Previous experience in quality assurance or a similar field Working knowledge of tools, methods, and concepts of quality assurance Solid knowledge of relevant regulatory standards Good communication skills, both verbal and written Excellent data collection and analysis skills Strong attention to detail Decision-making skills Degree preferred Certificate in quality assurance is a plus Company Overview Cetera Financial Group is a privately-held, independent broker-dealer and investment adviser families. It was founded in 2010, and is headquartered in San Diego, California, USA, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship Cetera Financial Group has a track record of offering H1B sponsorships, with 3 in 2026, 7 in 2025, 3 in 2024, 5 in 2023, 2 in 2022, 2 in 2021. Please note that this does not guarantee sponsorship for this specific role.