Quality Assurance Associate
#KeepGrowing with Nutrafol
We’re a growing company. Everything we do, we do to help people grow into the best version of themselves. As the pioneers of hair wellness, we create clinically tested products for hair growth and provide support for people at every step of their hair journey.
Our multi-factorial approach targets key root causes of hair thinning using a patented blend of standardized vitamins, minerals and natural ingredients -- and is recommended by over 7,500 physicians and hair professionals for trusted, reliable results. We never settle, and are continuously challenging existing treatments and methodologies to advance the frontier of hair science. As we help our customers grow, we grow too -- by embracing individuality and differences, leading by example, and empowering ourselves and others with our passion for wellness and innovation.
Keep growing. It’s our mantra. Our commitment to helping anybody and everybody committed to realizing their own potential to grow.About You
As a Quality Assurance Associate for Nutrafol, you will be responsible for executing day-to-day quality assurance activities, to ensure dietary supplement QA GMP compliance in an exciting, growing company. You will bring expertise and experience in the dietary supplement category and have strong knowledge and experience in executing QA GMP processes and procedures. Your knowledge and experience will enable Nutrafol to continue to grow as a competitive and agile business, enabling speed to market and competitive product claims, within global regulated industry segments. As QA associate, you will be responsible for executing end-to-end QA support that will help grow and protect the business.Responsibilities:
Supporting the Product Quality Complaint Program: Processing and Reviewing product quality complaints within the Veeva QualityOne system. Creating investigation summaries for product complaints. Trending data and creating monthly and quarterly reports. Identifying CAPAs as applicable based on investigations and/or trends. Working with suppliers as required for investigations and corrective actions. Working with Customer Service as required
Supporting the Product Release Program: Processing and Reviewing Certificates of Analysis for finished good lots. Processing and Reviewing Certificates of Conformances for packaged units. Logging testing results
Supporting the Supplier Qualification Program: Maintaining on-hand supplier certificates up to date. Maintaining on-hand supplier FDA registrations up to date
Assist as needed in day-to-day QA GMP compliance activities to protect the brand while driving growth ambition, which can include but it is not limited to: Artwork review, Change Control Action Items
Partner with other functions like R&D, Supply Chain, and RA to ensure timely QA deliveries
Work with internal and external companies to ensure appropriate QA deadlines are being met to ensure end-to-end regulatory compliance for the business
Participate as an effective member of cross-functional product teams
Assist with additional quality projects/tasks
Requirements:
Bachelor’s degree in quality assurance, science, medical sciences, pharmacology etc.; or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job
3+ years of direct US dietary supplement/Consumer Healthcare Quality experience
Knowledge and experience on FDA and applicable laws and regulations, as well as of cGMP standards
Hands-on experience executing QA GMP compliance for a broad portfolio of dietary supplements or related products
Applied technical knowledge to ensure GMP standards are met throughout the product life cycle
Effective prioritization skills and the ability to execute on multiple projects, collaboratively and independently, in an agile environment
Proven ability to communicate and collaborate effectively with a variety of audiences, both internal and external
Strong analytical, organization and critical thinking skills
Preferred:
Cosmetics category experience
Nutrafol takes into consideration a wide range of factors in final compensation decisions, including but not limited to: skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. The listed range is applicable only to the annual base salary and does not include additional perks, benefits, or applicable bonus eligibility comprising the total compensation package.Salary Range:$70,000—$85,000 USDPerks & Benefits
Fully remote work experience
Comprehensive medical, dental, and vision package, including FSA program
401K with 50% match
Quarterly Bonus Program
Flexible PTO
Two company-wide wellness breaks every day
Free lunch on us every Tuesday and Thursday via Seamless/Grubhub
Monthly wellness stipend
Monthly internet stipend
Monthly cell phone stipend
Annual learning & development stipend
Wellness Program, including virtual Wellness Sessions & No-Meeting Wednesdays
Free meditation app membership (Headspace)
Free Nutrafol subscription
Pet insurance and benefit programs
California residents may review our CCPA notice here.
Apply Now
We’re a growing company. Everything we do, we do to help people grow into the best version of themselves. As the pioneers of hair wellness, we create clinically tested products for hair growth and provide support for people at every step of their hair journey.
Our multi-factorial approach targets key root causes of hair thinning using a patented blend of standardized vitamins, minerals and natural ingredients -- and is recommended by over 7,500 physicians and hair professionals for trusted, reliable results. We never settle, and are continuously challenging existing treatments and methodologies to advance the frontier of hair science. As we help our customers grow, we grow too -- by embracing individuality and differences, leading by example, and empowering ourselves and others with our passion for wellness and innovation.
Keep growing. It’s our mantra. Our commitment to helping anybody and everybody committed to realizing their own potential to grow.About You
As a Quality Assurance Associate for Nutrafol, you will be responsible for executing day-to-day quality assurance activities, to ensure dietary supplement QA GMP compliance in an exciting, growing company. You will bring expertise and experience in the dietary supplement category and have strong knowledge and experience in executing QA GMP processes and procedures. Your knowledge and experience will enable Nutrafol to continue to grow as a competitive and agile business, enabling speed to market and competitive product claims, within global regulated industry segments. As QA associate, you will be responsible for executing end-to-end QA support that will help grow and protect the business.Responsibilities:
Supporting the Product Quality Complaint Program: Processing and Reviewing product quality complaints within the Veeva QualityOne system. Creating investigation summaries for product complaints. Trending data and creating monthly and quarterly reports. Identifying CAPAs as applicable based on investigations and/or trends. Working with suppliers as required for investigations and corrective actions. Working with Customer Service as required
Supporting the Product Release Program: Processing and Reviewing Certificates of Analysis for finished good lots. Processing and Reviewing Certificates of Conformances for packaged units. Logging testing results
Supporting the Supplier Qualification Program: Maintaining on-hand supplier certificates up to date. Maintaining on-hand supplier FDA registrations up to date
Assist as needed in day-to-day QA GMP compliance activities to protect the brand while driving growth ambition, which can include but it is not limited to: Artwork review, Change Control Action Items
Partner with other functions like R&D, Supply Chain, and RA to ensure timely QA deliveries
Work with internal and external companies to ensure appropriate QA deadlines are being met to ensure end-to-end regulatory compliance for the business
Participate as an effective member of cross-functional product teams
Assist with additional quality projects/tasks
Requirements:
Bachelor’s degree in quality assurance, science, medical sciences, pharmacology etc.; or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job
3+ years of direct US dietary supplement/Consumer Healthcare Quality experience
Knowledge and experience on FDA and applicable laws and regulations, as well as of cGMP standards
Hands-on experience executing QA GMP compliance for a broad portfolio of dietary supplements or related products
Applied technical knowledge to ensure GMP standards are met throughout the product life cycle
Effective prioritization skills and the ability to execute on multiple projects, collaboratively and independently, in an agile environment
Proven ability to communicate and collaborate effectively with a variety of audiences, both internal and external
Strong analytical, organization and critical thinking skills
Preferred:
Cosmetics category experience
Nutrafol takes into consideration a wide range of factors in final compensation decisions, including but not limited to: skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. The listed range is applicable only to the annual base salary and does not include additional perks, benefits, or applicable bonus eligibility comprising the total compensation package.Salary Range:$70,000—$85,000 USDPerks & Benefits
Fully remote work experience
Comprehensive medical, dental, and vision package, including FSA program
401K with 50% match
Quarterly Bonus Program
Flexible PTO
Two company-wide wellness breaks every day
Free lunch on us every Tuesday and Thursday via Seamless/Grubhub
Monthly wellness stipend
Monthly internet stipend
Monthly cell phone stipend
Annual learning & development stipend
Wellness Program, including virtual Wellness Sessions & No-Meeting Wednesdays
Free meditation app membership (Headspace)
Free Nutrafol subscription
Pet insurance and benefit programs
California residents may review our CCPA notice here.
Apply Now