Quality Assurance and Improvement Coordinator
Description:
• TimelyCare is seeking a Quality Assurance & Improvement Coordinator to join the Clinical Excellence team.
• This role offers the opportunity to influence quality of care at scale, in a fast-paced, mission-driven environment.
• The Quality Assurance & Improvement Coordinator will be a thought partner in enhancing our clinical performance framework and will drive continuous quality improvement through expert insights, data-informed decisions, and meaningful collaboration across departments.
• This role reports directly to the Senior Quality Assurance Program Manager and is responsible for supporting others within the organization towards achieving quality improvement goals.
• This position supports the collection, review, analysis, and interpretation of operational data, as well as the investigation of quality incidents.
• Success in this role requires exceptional planning, organization, and the ability to synthesize and present complex information clearly to diverse stakeholders.
• This position is ideal for a clinically experienced, quality-minded professional who thrives in a collaborative, purpose-driven environment.
Requirements:
• Bachelor’s degree in Nursing, Social Work, Counseling, Public Health, Healthcare Administration, or a related field required
• Active clinical license (e.g., RN, LCSW, LPC, LMFT, etc.) strongly preferred
• 2–3 years of experience in healthcare quality, clinical performance improvement, or regulatory compliance
• Strong clinical judgment and understanding of healthcare operations, risk, and supporting safe care delivery
• Proficient with EHR platforms, quality dashboards, and audit tools
• Able to synthesize data into actionable insights and recommendations
• Familiarity with quality improvement frameworks (e.g., PDSA, LEAN, Six Sigma) and accreditation readiness
• High proficiency in Google Workspace (Docs, Sheets, Slides) and comfort creating forms, reports, and presentations
• Highly organized and excellent communicator
• Ability to manage multiple priorities and resolve quality related issues independently
Benefits:
• Paid Company Holidays + No work on your birthday!
• Flexible PTO + Volunteer Time Off (VTO) as an organization to give back to the community
• Variable bonus eligibility on a quarterly basis
• Company-sponsored Health Insurance (Medical, Dental, Vision) + Pet Insurance
• Company-paid group Life Insurance + Company-paid Short Term Disability
• Concierge benefit support services
• 401(k) with employer match
• Free access to TimelyCare virtual medical and mental health support
• Mission-Driven Purpose with a Supportive Team Culture
Apply Now
Apply Now
• TimelyCare is seeking a Quality Assurance & Improvement Coordinator to join the Clinical Excellence team.
• This role offers the opportunity to influence quality of care at scale, in a fast-paced, mission-driven environment.
• The Quality Assurance & Improvement Coordinator will be a thought partner in enhancing our clinical performance framework and will drive continuous quality improvement through expert insights, data-informed decisions, and meaningful collaboration across departments.
• This role reports directly to the Senior Quality Assurance Program Manager and is responsible for supporting others within the organization towards achieving quality improvement goals.
• This position supports the collection, review, analysis, and interpretation of operational data, as well as the investigation of quality incidents.
• Success in this role requires exceptional planning, organization, and the ability to synthesize and present complex information clearly to diverse stakeholders.
• This position is ideal for a clinically experienced, quality-minded professional who thrives in a collaborative, purpose-driven environment.
Requirements:
• Bachelor’s degree in Nursing, Social Work, Counseling, Public Health, Healthcare Administration, or a related field required
• Active clinical license (e.g., RN, LCSW, LPC, LMFT, etc.) strongly preferred
• 2–3 years of experience in healthcare quality, clinical performance improvement, or regulatory compliance
• Strong clinical judgment and understanding of healthcare operations, risk, and supporting safe care delivery
• Proficient with EHR platforms, quality dashboards, and audit tools
• Able to synthesize data into actionable insights and recommendations
• Familiarity with quality improvement frameworks (e.g., PDSA, LEAN, Six Sigma) and accreditation readiness
• High proficiency in Google Workspace (Docs, Sheets, Slides) and comfort creating forms, reports, and presentations
• Highly organized and excellent communicator
• Ability to manage multiple priorities and resolve quality related issues independently
Benefits:
• Paid Company Holidays + No work on your birthday!
• Flexible PTO + Volunteer Time Off (VTO) as an organization to give back to the community
• Variable bonus eligibility on a quarterly basis
• Company-sponsored Health Insurance (Medical, Dental, Vision) + Pet Insurance
• Company-paid group Life Insurance + Company-paid Short Term Disability
• Concierge benefit support services
• 401(k) with employer match
• Free access to TimelyCare virtual medical and mental health support
• Mission-Driven Purpose with a Supportive Team Culture
Apply Now
Apply Now