QA Lead – Test Manager, Eligibility Systems

Remote Full-time
Job Description:
• Lead end-to-end QA and testing activities for eligibility, enrollment, renewals, and case management modules.
• Develop and maintain test strategies, test plans, and test schedules aligned to project timelines and release cycles.
• Manage functional, integration, regression, and user acceptance testing (UAT) for eligibility systems.
• Validate system behavior against Medicaid, SNAP, TANF, Childcare, and other HHS program rules.
• Coordinate testing activities across cross-functional teams, including business analysts, policy SMEs, developers, and vendors.
• Review and approve test scenarios, test cases, and expected outcomes for eligibility workflows.
• Track and manage defects, working with technical teams to ensure timely resolution and retesting.
• Provide regular QA status reporting, risk assessments, and readiness updates to project leadership.
• Support go-live readiness, cutover planning, and post-implementation stabilization (“hypercare”).

Requirements:
• 5–10 years of experience in QA, Test Management, or Quality Assurance leadership roles.
• Hands-on experience testing eligibility and enrollment systems, preferably within an Integrated Eligibility System (IES) environment.
• Strong understanding of eligibility workflows, determinations, renewals, verifications, and notices.
• Experience supporting public-sector or healthcare systems, particularly Medicaid or HHS programs.
• Proven ability to lead QA teams and coordinate testing across multiple workstreams.
• Experience with defect tracking and test management tools (e.g., Jira, ALM, Azure DevOps).
• Strong analytical, documentation, and communication skills.

Benefits:
• N/A

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