QA Examiner, File Review

Remote Full-time
Job Description: • Maintain contact with field adjusters to ensure timely inspection and estimate/report submissions • Review adjuster reports and estimates to ensure accuracy, meet appropriate industry standards, and adhere to client guidelines • Knowledge of insurance policies and endorsements for appropriate application of coverage • Clear and concise file documentation • Ability to work with Xactimate/Xactanalysis and collaborate on estimates • Respond timely and appropriately to all communication • Monitor and maintain individual queues to ensure that files are being reviewed and closed timely • Understand and work within multiple client systems, programs and guidelines; Guidewire knowledge preferable • Assist with training adjusters on client specific requirements when necessary • Ability to meet and exceed cycle time and quality review metrics • All other related duties as assigned Requirements: • Two or more years of related property claim handling experience. • Xactimate/Xactanalysis estimating platform experience • CoreLogic/Symbility experience a plus (Claims Connect and Mobile) • Decision making skills and the ability to work independently • Knowledge of claim lifecycle and attention to detail • Good organization and time management skills • Excellent customer service skills • Ability to communicate clearly and effectively • Proficient computer & typing skills - working knowledge of MS Office: Word, Excel and Outlook • Familiar with a variety of field concepts, practices and procedure. Benefits: • Fully remote position – Work from the comfort of your home while staying connected with a top-tier team. • 1099 Contracted position - Compensation is paid on a per file basis and is a 1099 contracted position. • Engaging and collaborative company culture – We believe in celebrating our wins and learning from challenges together. • Opportunities for professional growth – We support continued education and career development. • Competitive compensation and benefits package – Because we value and invest in our team.
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