Public Training Associate
About Trevor:
The Trevor Project is the leading suicide prevention and crisis intervention organization for LGBTQ+ young people. Trevor offers 24/7 crisis services, connecting highly trained counselors with LGBTQ+ young people whenever they need support. To drive prevention efforts, The Trevor Project also operates robust research, advocacy, education, and peer support programs. We’ve been saving lives every day for over 25 years.
Every day, and in every role, our staff contribute to our critical mission of ending suicide among lesbian, gay, bisexual, transgender, queer & questioning young people by embodying our values:
Heart - We care deeply and commit to do what matters
Integrity - We build trust through our words and actions
Community - Together, we are an unstoppable force for good
Belonging - We serve as allies to the mission, and to each other
Progress - We continually move onward and upward
Applicants and staff must be authorized to work for any employer in the United States. The Trevor Project will not sponsor an employment visa for this position.
Role: Public Training Associate
Location: This role will be remote in the continental United States
Reports to: Public Training Senior Manager
Eligibility: Authorization to work for any employer in the United States is required. The Trevor Project will not sponsor a work visa for this role.
Classification: Nonexempt Full Time
Union Role? Yes
Salary Range: $30/hr
Summary:
This role will support the delivery of training programs that advance Trevor’s mission and public education efforts. This role assists in preparing for and facilitating virtual and in-person trainings, maintains and updates training materials, and supports operational tasks such as organizing inquiries and coordinating logistics. Working closely with teammates and cross-functional partners, the Associate applies a learner’s mindset, demonstrates attention to detail, and communicates proactively to support team goals. This is an ideal role for someone eager to contribute to impactful educational programming and develop a deeper understanding of national-scale public training and LGBTQ+ advocacy work.
n
Roles and Responsibilities:
Facilitates live trauma-informed LGBTQ+ educational training programs to diverse audiences
Supports updates to training materials by incorporating current best practices and new content
Helps prepare training content, facilitator guides, scripts, and slide decks for public-facing presentations
Tracks incoming public training requests and support scheduling, organization, and documentation
Collects and inputs training data to support metric tracking and reporting
Collaborates with teammates and cross-functional partners to support training operations and consistency
Adapts to meet the needs of diverse training audiences while maintaining program fidelity
Shares ideas for improving training materials and delivery formats in a professional, constructive, and collaborative manner
Coordinates logistical needs for trainings, including travel planning and materials preparation
Supports responses to partner inquiries via shared inboxes and other communication platforms
Demonstrates fair, ethical, and equitable business practices
Maintains professionalism, empathy, and accuracy of information across spaces
Learns eagerly, receives and and applies constructive feedback with a growth mindset, shares knowledge appropriately, and improves continuously
Demonstrate successful planning and problem-solving skills, including multitasking and working well within tight timelines
Work, communicate, and collaborate effectively with others
Demonstrates attention to detail and accuracy in all work
Demonstrates a commitment to fostering and maintaining an environment of belonging
Other relevant duties and responsibilities as assigned
Minimum Qualifications:
2+ year of experience solo facilitating engaging training sessions to varied, diverse, external group audiences, particularly on identity-based topics and issues
Demonstrated knowledge and understanding of LGBTQ+ issues, including the unique challenges faced by LGBTQ+ young people
Familiarity with crisis management protocols
Demonstrated ability to train a variety of learners with different learning styles, applying skills in training specifically for Crisis Services
Demonstrated commitment to staff wellness, with a trauma-informed approach, recognizing and addressing the unique challenges and stressors that volunteers face in crisis intervention work
A quiet, private work environment with high-speed dedicated broadband internet access (minimum 10Mb down/5Mb up)
Proficiency in:
Public speaking and facilitation
Adult education
Proficiency in spoken and written English
n$30 - $30 an hour
nWhy Trevor?
Join a mission-driven organization where your work makes a real impact on the lives of LGBTQ+ young people—every single day.
Outstanding benefits, including:
- Comprehensive health coverage, including plans that support various gender affirmation care needs
- Mental health resources, with access to virtual care and a variety of in and out of network options for support
- 403(b) retirement plan with a 3% employer match, vesting over three years
- Generous paid time off and company holidays to rest and recharge
- Employee Assistance Program (EAP) offering confidential emotional support, work-life solutions, financial and legal guidance, and online resources
- Remote work flexibility from anywhere in the continental U.S., Alaska, or Hawaii- with provided technology, a home office setup reimbursement, and a monthly internet reimbursement
The Trevor Project provides equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law or policy. The Trevor Project complies with all applicable laws regarding equal opportunity in employment.
This is a union position. The Trevor Project recently voluntarily recognized The Communications Workers of America (CWA) as the representative of certain employees for collective bargaining purposes, and this position is in the bargaining unit. The Trevor Project is currently negotiating the first collective bargaining agreement with the union that will cover the terms and conditions of employment for this position.
The Trevor Project is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, please submit a request here. Please do not disclose medical information in this form–this information will be viewed only by our benefits team and will remain secure. This form is only for those requiring a reasonable accommodation to participate in the job application or interview process. This form is not an application - you must still apply through The Trevor Project careers website.
Apply To This Job
The Trevor Project is the leading suicide prevention and crisis intervention organization for LGBTQ+ young people. Trevor offers 24/7 crisis services, connecting highly trained counselors with LGBTQ+ young people whenever they need support. To drive prevention efforts, The Trevor Project also operates robust research, advocacy, education, and peer support programs. We’ve been saving lives every day for over 25 years.
Every day, and in every role, our staff contribute to our critical mission of ending suicide among lesbian, gay, bisexual, transgender, queer & questioning young people by embodying our values:
Heart - We care deeply and commit to do what matters
Integrity - We build trust through our words and actions
Community - Together, we are an unstoppable force for good
Belonging - We serve as allies to the mission, and to each other
Progress - We continually move onward and upward
Applicants and staff must be authorized to work for any employer in the United States. The Trevor Project will not sponsor an employment visa for this position.
Role: Public Training Associate
Location: This role will be remote in the continental United States
Reports to: Public Training Senior Manager
Eligibility: Authorization to work for any employer in the United States is required. The Trevor Project will not sponsor a work visa for this role.
Classification: Nonexempt Full Time
Union Role? Yes
Salary Range: $30/hr
Summary:
This role will support the delivery of training programs that advance Trevor’s mission and public education efforts. This role assists in preparing for and facilitating virtual and in-person trainings, maintains and updates training materials, and supports operational tasks such as organizing inquiries and coordinating logistics. Working closely with teammates and cross-functional partners, the Associate applies a learner’s mindset, demonstrates attention to detail, and communicates proactively to support team goals. This is an ideal role for someone eager to contribute to impactful educational programming and develop a deeper understanding of national-scale public training and LGBTQ+ advocacy work.
n
Roles and Responsibilities:
Facilitates live trauma-informed LGBTQ+ educational training programs to diverse audiences
Supports updates to training materials by incorporating current best practices and new content
Helps prepare training content, facilitator guides, scripts, and slide decks for public-facing presentations
Tracks incoming public training requests and support scheduling, organization, and documentation
Collects and inputs training data to support metric tracking and reporting
Collaborates with teammates and cross-functional partners to support training operations and consistency
Adapts to meet the needs of diverse training audiences while maintaining program fidelity
Shares ideas for improving training materials and delivery formats in a professional, constructive, and collaborative manner
Coordinates logistical needs for trainings, including travel planning and materials preparation
Supports responses to partner inquiries via shared inboxes and other communication platforms
Demonstrates fair, ethical, and equitable business practices
Maintains professionalism, empathy, and accuracy of information across spaces
Learns eagerly, receives and and applies constructive feedback with a growth mindset, shares knowledge appropriately, and improves continuously
Demonstrate successful planning and problem-solving skills, including multitasking and working well within tight timelines
Work, communicate, and collaborate effectively with others
Demonstrates attention to detail and accuracy in all work
Demonstrates a commitment to fostering and maintaining an environment of belonging
Other relevant duties and responsibilities as assigned
Minimum Qualifications:
2+ year of experience solo facilitating engaging training sessions to varied, diverse, external group audiences, particularly on identity-based topics and issues
Demonstrated knowledge and understanding of LGBTQ+ issues, including the unique challenges faced by LGBTQ+ young people
Familiarity with crisis management protocols
Demonstrated ability to train a variety of learners with different learning styles, applying skills in training specifically for Crisis Services
Demonstrated commitment to staff wellness, with a trauma-informed approach, recognizing and addressing the unique challenges and stressors that volunteers face in crisis intervention work
A quiet, private work environment with high-speed dedicated broadband internet access (minimum 10Mb down/5Mb up)
Proficiency in:
Public speaking and facilitation
Adult education
Proficiency in spoken and written English
n$30 - $30 an hour
nWhy Trevor?
Join a mission-driven organization where your work makes a real impact on the lives of LGBTQ+ young people—every single day.
Outstanding benefits, including:
- Comprehensive health coverage, including plans that support various gender affirmation care needs
- Mental health resources, with access to virtual care and a variety of in and out of network options for support
- 403(b) retirement plan with a 3% employer match, vesting over three years
- Generous paid time off and company holidays to rest and recharge
- Employee Assistance Program (EAP) offering confidential emotional support, work-life solutions, financial and legal guidance, and online resources
- Remote work flexibility from anywhere in the continental U.S., Alaska, or Hawaii- with provided technology, a home office setup reimbursement, and a monthly internet reimbursement
The Trevor Project provides equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law or policy. The Trevor Project complies with all applicable laws regarding equal opportunity in employment.
This is a union position. The Trevor Project recently voluntarily recognized The Communications Workers of America (CWA) as the representative of certain employees for collective bargaining purposes, and this position is in the bargaining unit. The Trevor Project is currently negotiating the first collective bargaining agreement with the union that will cover the terms and conditions of employment for this position.
The Trevor Project is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, please submit a request here. Please do not disclose medical information in this form–this information will be viewed only by our benefits team and will remain secure. This form is only for those requiring a reasonable accommodation to participate in the job application or interview process. This form is not an application - you must still apply through The Trevor Project careers website.
Apply To This Job