Provider Relations Specialist
Who we are:
MEDvidi is an online mental health care provider. Our team includes qualified and licensed physicians and mental health professionals specializing in treating emotional and mental ailments. We provide online ADHD treatment as well as anxiety, depression, stress, OCD, and insomnia treatment. Going to the specialists facility for treatment can be difficult and time-consuming for both patients and their loved ones. MEDvidi offers a convenient, efficient, and cost-effective way to receive treatment in the comfort of your own home.
Today, our team comprises more than 220 employees, located worldwide, providing support to a wide range of customers. While most of our employees are remote, many have the opportunity to work on-site at any of our global office locations. Visit our careers website to learn more about opportunities at MEDvidi.
Responsibilities:
Support provider onboarding experience as needed
Obtain and manage provider schedules in accordance with organizational policies
Reviews and maintains provider time off requests and out of office calendar
Act as a single point of contact to establish and manage ongoing meetings with providers to discuss clinical, operational and business updates
Manage provider slack channels. Troubleshoot and resolve issues as appropriate or escalate to the appropriate team including follow-up with providers and leadership.
Requirements:
Bachelors degree in healthcare administration or related field
Experience working within healthcare operations
Previous experience in telemedicine or working remotely
Project management experience, preferred
Excellent analytical and problem-solving skills
Ability to interpret and analyze data, making sound decisions and recommendations
Excellent communication, interpersonal, & organizational skills
Possesses a strong ethical and professional code of conduct
Multitasker and ability to prioritize, adapting to changing needs and situations
Critical and analytical thinker
Ability to perform under pressure
Proficient with technology and quick to learn new systems
Experience in mental health a plus
Team player and can work proactively
Benefits:
Healthcare insurance
Dental insurance
Vision
401 (k)
PTO (15 days)
Medical leave (15 days)
3 wellness days
Job Types: Full-time, Part-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
Paid time off
Work Location: Remote
Apply Now
MEDvidi is an online mental health care provider. Our team includes qualified and licensed physicians and mental health professionals specializing in treating emotional and mental ailments. We provide online ADHD treatment as well as anxiety, depression, stress, OCD, and insomnia treatment. Going to the specialists facility for treatment can be difficult and time-consuming for both patients and their loved ones. MEDvidi offers a convenient, efficient, and cost-effective way to receive treatment in the comfort of your own home.
Today, our team comprises more than 220 employees, located worldwide, providing support to a wide range of customers. While most of our employees are remote, many have the opportunity to work on-site at any of our global office locations. Visit our careers website to learn more about opportunities at MEDvidi.
Responsibilities:
Support provider onboarding experience as needed
Obtain and manage provider schedules in accordance with organizational policies
Reviews and maintains provider time off requests and out of office calendar
Act as a single point of contact to establish and manage ongoing meetings with providers to discuss clinical, operational and business updates
Manage provider slack channels. Troubleshoot and resolve issues as appropriate or escalate to the appropriate team including follow-up with providers and leadership.
Requirements:
Bachelors degree in healthcare administration or related field
Experience working within healthcare operations
Previous experience in telemedicine or working remotely
Project management experience, preferred
Excellent analytical and problem-solving skills
Ability to interpret and analyze data, making sound decisions and recommendations
Excellent communication, interpersonal, & organizational skills
Possesses a strong ethical and professional code of conduct
Multitasker and ability to prioritize, adapting to changing needs and situations
Critical and analytical thinker
Ability to perform under pressure
Proficient with technology and quick to learn new systems
Experience in mental health a plus
Team player and can work proactively
Benefits:
Healthcare insurance
Dental insurance
Vision
401 (k)
PTO (15 days)
Medical leave (15 days)
3 wellness days
Job Types: Full-time, Part-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
Paid time off
Work Location: Remote
Apply Now