Provider Records Advisor

Job Title: Provider Records Advisor Number of Positions: 1 Location: Okemos, MI Location Specifics: Fully Remote Job Summary: At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities for all. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation. At Delta Dental, we celebrate our All In culture. It’s a mindset, feeling and attitude we wrap around all that we do – from taking charge of our careers, to helping colleagues and lending a hand in the community. Position Description: · Responds to written and telephone inquiries, using proper etiquette, from providers regarding their records and network agreements · Responds to provider questions, including specialty agreements and W-9... information · Establishes electronic funds transfers (EFT) records when appropriate · Establishes and maintains departmental records and files, including initial credentialing and business or provider updates · Researches and resolves inquiries by accessing the provider, National Provider File (NPF), and other resources · Processes claims assigned to the Provider Records worklist · Operates office equipment which may include personal computer, photocopier, scanner, calculator, fax, etc. #LI-Remote Minimum Requirements: Bidding Requirements: · Possess a high school diploma or equivalent · Two years of work experience in an office environment. · Ability to begin work at 7:30 a.m. or be required to work until 5:00 p.m. (rotating basis) · Successful completion of a data entry test sponsored by Human Resources within the past 12 months / 7,000 keystrokes per hour with 95% accuracy (test waived if candidate currently holds or has previously held a CRT Operator position) · Successful completion of a typing test administered by Human Resources within the past 12 months with a typing speed of 40 correct words per minute (minimum of 90% accuracy) (test waived if candidate currently holds a position that requires at least 40 correct words per minute.) The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance. At Delta Dental, our employees go All In – for themselves, their colleagues, the company and our communities. It’s a mindset, feeling and attitude we wrap around all we do. We celebrate diverse thought, encourage innovation and empower employees to take charge of their careers. Every day we work to improve oral health through benefit plans, advocacy and community support. But oral health isn’t an isolated issue. It’s connected to public health, education and economic development, and we amplify our mission by making investments that build healthy, smart, vibrant communities for all. Delta Dental of Michigan, Ohio, and Indiana has been a dental benefits leader for more than 60 years, and today with our affiliates, we are one of the largest dental plan administrators in the country. We offer employees a comprehensive benefits package including medical, dental and vision coverage, short- and long-term disability, life insurance, 401(k) savings plans, flex spending accounts, and tuition reimbursement or educational assistance. Employees are also eligible for annual incentive compensation based on annual business goals. Additionally, employees receive eight hours of paid volunteer time each year, plus access to an on-staff health coach and personal trainer, virtual lunchtime workouts hosted by the trainer and/or an on-site fitness center. Delta Dental is an Equal Opportunity Employer

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