Provider Liaison-Healthcare (Remote)
Who we are:
Access TeleCare is the largest national provider of telemedicine technology and solutions to hospitals and health systems. The Access TeleCare technology platform, Telemed IQ, enables life-saving patient care through telemedicine and empowers healthcare organizations to build telemedicine programs in any clinical specialty. We provide healthcare teams with industry-leading solutions that drive improved clinical care, patient outcomes, and organizational health. We are proud to be the first provider of acute clinical telemedicine services to earn The Joint Commissions Gold Seal of Approval and has maintained that accreditation every year since inception.
We love what we do and if you want to know more about our vision, mission and values go to accesstelecare.com to check us out.
What youll be responsible for:
The Provider Liaison will work in tandem with the healthcare facility staff and assigned providers to manage and maintain Scope of Work. Incumbent will display a compassionate nature, be knowledgeable about health care practices, and provide exceptional customer service. Our customers are both the facilities and the providers.
What youll work on:
Support the launch of new clients
As unit needs shift, assist with finding providers, submit providers for credentialing, create, and manage placement in addition to replacement projects within salesforce
Understand complete Scope of Work for all units managed
Liaison between providers and clients to resolve challenges
Manage all scheduling related issues for providers
Partner with finance to ensure provider pay concerns are resolved
Support providers with documentation consistent with policy
Ensure all Communication is managed efficiently between provider and internal departments
Partner with client services to help manage provider/facility related issues
Additional duties as assigned
What youll bring to Access TeleCare:
Bachelors degree in a relevant field, additional relevant certifications a plus
Experience in behavioral health services or case management
Understanding of scheduling preferred
Exceptional communication skills, both written and verbal Awareness of and commitment to all requirements, both legal and corporate
Robust computer skills, including Microsoft Office suite
Excellent organizational and interpersonal skills
Able to multitask and prioritize tasks
Able to act decisively and maintain discretion
Work Environment and Schedule:
High growth fast paced organization
Primarily remote based environment
Not more than 4 weeks of travel to site in Amarillo, Texas
Work On-call rotation remotely
Must be able to remain in a stationary position 50% of the time.
Company perks:
Health Insurance (Medical, Dental, Vision)
Health Savings Account
Flexible Spending (Medical and Dependent Care)
Employer Paid Life and AD&D (Supplemental available)
Flexible Vacation, Wellness Days, and Paid Holidays
About our recruitment process:
We dont expect a perfect fit for every requirement weve outlined. If you can see yourself contributing to the team, we would like to speak with you. You can expect up to 4 interviews via Zoom.
Access TeleCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status.
Apply Now
Access TeleCare is the largest national provider of telemedicine technology and solutions to hospitals and health systems. The Access TeleCare technology platform, Telemed IQ, enables life-saving patient care through telemedicine and empowers healthcare organizations to build telemedicine programs in any clinical specialty. We provide healthcare teams with industry-leading solutions that drive improved clinical care, patient outcomes, and organizational health. We are proud to be the first provider of acute clinical telemedicine services to earn The Joint Commissions Gold Seal of Approval and has maintained that accreditation every year since inception.
We love what we do and if you want to know more about our vision, mission and values go to accesstelecare.com to check us out.
What youll be responsible for:
The Provider Liaison will work in tandem with the healthcare facility staff and assigned providers to manage and maintain Scope of Work. Incumbent will display a compassionate nature, be knowledgeable about health care practices, and provide exceptional customer service. Our customers are both the facilities and the providers.
What youll work on:
Support the launch of new clients
As unit needs shift, assist with finding providers, submit providers for credentialing, create, and manage placement in addition to replacement projects within salesforce
Understand complete Scope of Work for all units managed
Liaison between providers and clients to resolve challenges
Manage all scheduling related issues for providers
Partner with finance to ensure provider pay concerns are resolved
Support providers with documentation consistent with policy
Ensure all Communication is managed efficiently between provider and internal departments
Partner with client services to help manage provider/facility related issues
Additional duties as assigned
What youll bring to Access TeleCare:
Bachelors degree in a relevant field, additional relevant certifications a plus
Experience in behavioral health services or case management
Understanding of scheduling preferred
Exceptional communication skills, both written and verbal Awareness of and commitment to all requirements, both legal and corporate
Robust computer skills, including Microsoft Office suite
Excellent organizational and interpersonal skills
Able to multitask and prioritize tasks
Able to act decisively and maintain discretion
Work Environment and Schedule:
High growth fast paced organization
Primarily remote based environment
Not more than 4 weeks of travel to site in Amarillo, Texas
Work On-call rotation remotely
Must be able to remain in a stationary position 50% of the time.
Company perks:
Health Insurance (Medical, Dental, Vision)
Health Savings Account
Flexible Spending (Medical and Dependent Care)
Employer Paid Life and AD&D (Supplemental available)
Flexible Vacation, Wellness Days, and Paid Holidays
About our recruitment process:
We dont expect a perfect fit for every requirement weve outlined. If you can see yourself contributing to the team, we would like to speak with you. You can expect up to 4 interviews via Zoom.
Access TeleCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status.
Apply Now